Support » Plugin: Google Listings & Ads » Plugin not working properly

Plugin not working properly

  • Resolved payakt

    (@payakt)


    10 months ago

    This plugin not working properly cannot connect this plugin to merchant centre it’s keeps on searching rotating but can’t connect to merchant Center

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Juan G. woo-hc

    (@judagutor)

    10 months ago

    Hi @payakt!

    Thank you for reaching out.

    In case you need to test your connections, you can do it here:

    https://payakt.com/wp-admin/admin.php?page=connection-test-admin-page

    If you cannot connect to Merchant Center, we would need a bit more context to discover what is going on. In this case, kindly provide us with your debug logs for Google Listings & Ads.

    Please go to WooCommerce → Status → Logs. In the dropdown menu look for any logs where the name begins with google-listings-and-ads, and press the View button.

    Please copy and paste the most recent log file here so that we can review and start working on getting you connected.

    Best regards.

    Thread Starter payakt

    (@payakt)

    9 months, 3 weeks ago

    Yes I used test link then disconnected & again connected back now it’s working thanks.But don’t know how long it will work

    Plugin Support Fernando M. a11n

    (@fernmed)

    9 months, 3 weeks ago

    Hello @payakt,

    That’s great that it’s working now! Happy that adjustment was able to get things sorted.

    If you do experience the connection is no longer available, please send over those logs mentioned by my colleague, and that’ll give us a better idea as to what may be going on. But, I’m hopeful that things continue functioning as they should.

    Enjoy your weekend!

Viewing 3 replies - 1 through 3 (of 3 total)
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