Title: plugin not working properly
Last modified: February 20, 2020

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# plugin not working properly

 *  [vfgvf](https://wordpress.org/support/users/abdkhan1/)
 * (@abdkhan1)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-working-properly-39/)
 * sir, thank you for this great plugin. Your login/signup popup plugin is just 
   awesome and now i came to know about this mobile otp based login plugin. I expected
   too much and easy setup for this plugin but this time i got some errors. I installed
   and activated this plugin , then entered details of twilio (trial pack) , and
   i saved it. now when i tried to open my website is shows error message like this,
   which is very famous .
 * There has been a critical error on your website.
 * Learn more about debugging in WordPress.
 * and on the admin email i got one email for recovery mode to remove this plugin
   and indicating that this plugin is creating problems

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [xootix](https://wordpress.org/support/users/xootix/)
 * (@xootix)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-working-properly-39/#post-12478016)
 * Hello [@abdkhan1](https://wordpress.org/support/users/abdkhan1/)
 * Sorry for the late response.
    Please enable the debugging mode & share the error
   line. Here is how you can do it. [https://help.one.com/hc/en-us/articles/115005594045-How-do-I-enable-debugging-in-WordPress-](https://help.one.com/hc/en-us/articles/115005594045-How-do-I-enable-debugging-in-WordPress-)
 *  [spaifoods](https://wordpress.org/support/users/spaifoods/)
 * (@spaifoods)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-working-properly-39/#post-12500322)
 * I have similar Problem. Following error is showing.
 * Warning: require_once(/home/attaybvo/public_html/spaifoods.com/wp-content/uploads/
   xootix-sms-sdks/twilio/src/twilio/autoload.php): failed to open stream: No such
   file or directory in /home/attaybvo/public_html/spaifoods.com/wp-content/plugins/
   mobile-login-woocommerce/includes/class-xoo-ml.php on line 44
 * Fatal error: require_once(): Failed opening required ‘/home/attaybvo/public_html/
   spaifoods.com/wp-content/uploads/xootix-sms-sdks/twilio/src/twilio/autoload.php’(
   include_path=’.:/opt/alt/php73/usr/share/pear’) in /home/attaybvo/public_html/
   spaifoods.com/wp-content/plugins/mobile-login-woocommerce/includes/class-xoo-
   ml.php on line 44
    There has been a critical error on your website.
 *  Plugin Author [xootix](https://wordpress.org/support/users/xootix/)
 * (@xootix)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-working-properly-39/#post-12501247)
 * Hello [@spaifoods](https://wordpress.org/support/users/spaifoods/)
 * Please make sure you have downloaded **phone operator SDK** from the plugin settings
 *  [foreverwp](https://wordpress.org/support/users/foreverwp/)
 * (@foreverwp)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-properly-39/#post-12629190)
 * Hello
 * I have a same probleme than spaifoods (@spaifoods)
 * Thk, for your help
 *  Plugin Author [xootix](https://wordpress.org/support/users/xootix/)
 * (@xootix)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-properly-39/#post-12631167)
 * Hello [@foreverwp](https://wordpress.org/support/users/foreverwp/)
 * Have you downloaded the Twilio SDK from your settings?
    If yes & you’re still
   getting the error, please leave a message [here](http://xootix.com/support) I
   will look into it.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘plugin not working properly’ is closed to new replies.

 * ![](https://ps.w.org/mobile-login-woocommerce/assets/icon-128x128.png?rev=2216181)
 * [OTP Login & Register Woocommerce](https://wordpress.org/plugins/mobile-login-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mobile-login-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mobile-login-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/mobile-login-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mobile-login-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mobile-login-woocommerce/reviews/)

## Tags

 * [website crash](https://wordpress.org/support/topic-tag/website-crash/)

 * 5 replies
 * 4 participants
 * Last reply from: [xootix](https://wordpress.org/support/users/xootix/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-properly-39/#post-12631167)
 * Status: not resolved