Support » Plugin: Australia Post WooCommerce Extension » Plugin not working on Variable Products

  • Resolved clickwize

    (@clickwize)


    When using the free plugin – Simple products are calculated and if you create a new product and put in weight it works, if you then go back into the same product and add dimensions it wont work, then you delete dimensions and save it, it wont work anymore. I put it in debug mode and the message is :

    Array (
    )

    Which I think means nothing is being passed to the array for it to work.

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  • Having the same issue 🙁

    @clickwize I just resolved this issue – for me the product size and weight was entered incorrectly and too large to ship.

    Plugin Author Waseem Senjer

    (@waseem_senjer)

    Hi there, the plugin works with variable products, just make sure that the dimensions are matching the dimensions unit and they are in the boundary of max dimensions of Australia Post.

    If you have any further issues, please let me know, I will mark this as resolved now.

Viewing 3 replies - 1 through 3 (of 3 total)
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