Support » Plugin: Custom Sidebars - Dynamic Widget Area Manager » Plugin not working on update

  • Resolved cdanderson1

    (@cdanderson1)


    I have been using the plugin for months with great results. After updating wordpress and my theme (Customizr) my custom side bars are missing. I am trying to recreate them but can not get the pics to load.

    I did try de-activating yoast as suggested by someone else but it did not change anything.

    http://www.carolinahoneybees.com

Viewing 6 replies - 1 through 6 (of 6 total)
  • metame

    (@metame)

    Me too, just installed update with Costomizr theme and whole site crashed message on screen: Fatal error: Call to undefined function mb_strtolower() in /home/metameco/public_html/wp-content/plugins/custom-sidebars/inc/class-custom-sidebars.php on line 888
    I have had to go in Cpanel and delete the sidebar file to get web active again, but obviously without the side bars….

    danpudsey

    (@danpudsey)

    Hiya!

    Me too, I’ve tried running my site without any plugins running & it crashes the whole site.

    I renamed the plugins folder, this stops all your plugins from being activated. I then renamed the folder back to plugins. Logged into the now working site, re-activated all but the Custom Sidebars plugin & the site is back online.

    Going to have to install version 2.1.1.1 as that one is working on other sites I am running.

    I have managed to run version 2.1.1.2 successfully on a different site though – not sure why one site works while the other doesn’t. Both are hosed through the same company. There is a slight difference in plugins but when they are switched off this doesn’t make a difference. The one website that works is running the Types plugin for post types while the other is using Custom Post Types UI for handling post types, but other than that I can’t work out what might be the difference which could cause a conflict. Any ideas?

    Need a fix for the new plugin though please!

    mlaw93

    (@mlaw93)

    Completely crashed site with:
    [error] 21149#21149: *38103 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Call to undefined function mb_strtolower() in /opt/data/wordpress/wp-content/plugins/custom-sidebars/inc/class-custom-sidebars.php:888

    I’ve rolled back to previous version for now.

    Plugin Contributor Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi all,

    Sorry to hear you’re having these issues.

    I was testing latest version on my end and I was unable to replicate any of them 🙁

    @cdanderson1 Is this happening with any layout selected for your post/page or just with specific ones?

    @metame Can you check if you have zend.multibyte = On set in your php.ini file?

    @danpudsey What happens if you disable all the plugins except Custom Sidebars is the issue still there after that?

    @metame, @danpudsey can you please start your own threads so we can deal with them separately and follow Forum Rules 🙂

    Cheers,
    Predrag

    cdanderson1

    (@cdanderson1)

    Predrag,
    thank you for responding. I love your plugin ! I had problems with the latest wp update and W3 total cache and host gator tech support had to help me.

    My custom sidebars widgets were gone. I later found some of the widgets moved to the inactive file. Maybe the HG tec failed to reactivate something ?

    Now I am trying to re-compose the side bars. But I can not get the one on my shop page to load – it should replace the left sidebar. Also, the jetpack image widget wont display the pic. (that might be another issue.)

    Can I add html to the text widget to make the wording larger.

    cdanderson1

    (@cdanderson1)

    You can mark this particular problem resolved. I think I have another issue

Viewing 6 replies - 1 through 6 (of 6 total)
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