plugin not working on my website

  • Resolved manav57

    (@manav57)


    4 years, 1 month ago

    just downloaded the plugin
    1) I dont understand how to activate it… so maybe thats the issue. do i have to just activate and use or do i have to config something?
    I am using flatsome theme and its not working I only want to apply it to a section but for now if it is being applied to the whole page Im good with that too!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Premanshu

    (@veminom)

    4 years, 1 month ago

    Hello @manav57 !

    To activate the plugin, simply go to the plugins page and activate the Particle WordPress Backgrounds plugin.

    Please refer to this screen recording – https://youtu.be/BqqicbGvhxk

    Even if after the above steps it does not work then please follow the below-debugging steps:

    There might be some conflict on your website with any other third-party plugin or theme.

    To debug the issue, I would request you to please try deactivating all the plugins you have one by one and try switching the theme temporarily to the default WordPress theme like Twenty-Twenty One, Twenty-Twenty to see if Snow Effect starts working on the frontend or not.

    Also, make sure to clear cache if you have any cache plugins installed on your website.

    I hope this will help you resolve the issue.

    Plugin Author Premanshu

    (@veminom)

    4 years ago

    Closing this ticket for now due to lack of activity. Please feel free to start a new topic if you are still facing the issues.

    Plugin Author Premanshu

    (@veminom)

    4 years ago

    Marking as resolved.

Viewing 3 replies - 1 through 3 (of 3 total)

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