Plugin not working on my site

Davor
(@davoraltman)

6 years, 2 months ago

Hey folks,

I’m from WordPress.com support team. I’ve installed your plugin on my WordPress.com Business plan website –

The watermark is currently not applied and I’m not sure what’s causing the issue. Can you take a look and let me know what might be causing the problem. I’ve tried applying the watermark to the image on this page –

I’d be happy to work closely with someone from your team so that we can make our 2 products compatible so let me know if you need any more information from me.

Thanks,
Davor

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

DebT
(@debbiet)

6 years, 1 month ago
It’s not working for me either. Seemed to work on some images uploaded with Automatic watermarking checked, but I cannot get it to watermark images that are in Media. It “says” the WM has been applied (checkmark) and on some images the watermark appears for a moment on the Media file, but then disappears. I want to use this with Envira Lite images galleries, as I’m not sure their watermark plugin can produce a full-image watermark.

I sure hope dfactory is still supporting this plugin, it’s terrific.

For the time being, this is the page where I’m testing the plugin. http://new.tbhs.org/tests/ All WP is latest version, hosting is running php7.1.1

I have checked Enable Apply Watermark option for Media Library images; full, large, medium, medium_large and thumbnail; and also envira and amn_envira-lite; watermarked scaled 100%; image protection all checked; Backup. Images were uploaded thru Envira.

Update: checked Automatic, uploaded images thru Media. No wm. Manually added wm, only shows on thumbs in Media. Made another gallery, thumbs show wm but now the gallery doesn’t work.
- This reply was modified 6 years, 1 month ago by DebT.
- This reply was modified 6 years, 1 month ago by DebT. Reason: updates
Plugin Author dFactory
(@dfactory)

6 years, 1 month ago

Do you have an option to switch between GD Image LIbrary and ImageMagic extensions in IW settings? If so try that.

Do you use the most recent version of the plugin?

What is the type of image you use for watermark? Is is a 24 bit png?

Do you use any other image related plugins? (like for Image compression / optimization?) If so please ask their developers for IW integration (as this is possible via IW API – filters and hooks)

If we understand you correctly you’re applying watermark to all image sizes, so it definitelly should watermark all uploaded images. Unless there’s a different script / plugin that takes over the uploading process. Most probably Envira Light is not doing that. But we can’t tell that for sure unless we have a look at the backend of your site (we’d be able to do that if you registered to our forums here https://dfactory.eu/support/)

DebT
(@debbiet)

6 years, 1 month ago

Thanks, I gave up on the plugin. The client needed to go live with the site and decided to put watermarking on the back burner for now. If they change their mind, I’ll try again. I was using the most recent version of your plugin, tried jpg, gif and then png (I think maybe it was 8 bit) for the watermark. It worked on some images, not on others. Not using any image optimization or compression plugins, am using a caching one (WP Fastest Cache).

My link above is not longer accurate as I deleted the tests last week thinking your plugin was no longer supported. If I try your plugin again, I’ll register on your forum.
Thread Starter Davor
(@davoraltman)

6 years, 1 month ago
Hey @dfactory,

Do you have an option to switch between GD Image LIbrary and ImageMagic extensions in IW settings? If so try that.

I don’t see this option in the Settings of IW on WP Admin.

Do you use the most recent version of the plugin?

Yes.

What is the type of image you use for watermark? Is is a 24 bit png?

It’s a 32-bit one – http://cld.wthms.co/rIm1l5

Do you use any other image related plugins? (like for Image compression / optimization?) If so please ask their developers for IW integration (as this is possible via IW API – filters and hooks)

I used Jetpack’s Photon but even after I turn it off, the issue remains so it’s not related to it.

The current plugins I am using are Akismet, AMP, Jetpack, Redirection, WooCommerce, and IW.

The issue is still there. Anything else I could check? Any help is much appreciated. I’d really like to make both our services compatible.

Thanks,
Davor
- This reply was modified 6 years, 1 month ago by Davor.
Plugin Author dFactory
(@dfactory)

6 years, 1 month ago

Can you share your IW settings screenshot?
We’re especially interested in the image sizes you apply watermark to.

Thread Starter Davor
(@davoraltman)

6 years, 1 month ago

Sure thing! Thanks for helping.

http://cld.wthms.co/WSD29n
http://cld.wthms.co/0Ahcor
http://cld.wthms.co/gNVtAW
http://cld.wthms.co/0K80sB
http://cld.wthms.co/IkIEIN

BMC Internet Marketing
(@bmcinternet)

5 years, 11 months ago

Not working on my end either.

Option enable watermark for uploaded images appears to do nothing.

Manual some image do get the watermark, but the majority of the images simply do not get marked, all I see is the spinning wheel for ever.

obro
(@obro)

5 years, 11 months ago

Hello. Same problem here.
I try to watermark images that will show in Envira galleries.

It seems IW apply the watermark to many image sizes but not to the sizes Envira is using. Using FTP I see about 15 sizes per image. It seems that those used by Envira have a _c ending.

Example:
Croco-Dior-granada.jpg (original full size)
Croco-Dior-granada-150×150.jpg (thumb, IW seems to work)
Croco-Dior-granada-640x640_c.jpg (Envira size, IW not working)

Thanks for your help!