Support » Plugin: WPSiteSync for Content » Plugin not working on multisites

  • Resolved crpsnrw

    (@crpsnrw)


    I have one multisite in my network. I have installed the plugin on this site but the tool is not showing up on the article page. How to get it wotrking on a multisite page?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author ServerPress

    (@serverpress)

    Hello, crpsnrw.

    Thank you for your interest in WPSiteSync. We’re sorry to hear that you’re having difficulties. WPSiteSync for Content does work on MultiSite installs of WordPress. We are happy to assist you in getting this configured and working for your site. There are a few things that may be causing your issue:

    First, check that the plugin is either Network Activated, or that it is activated for the site that you are working on. If you can see the settings page for WPSiteSync, then the plugin is active for that site.

    Next, you mentioned that the UI is not showing when working on an “article” page. Is “article” a Custom Post Type? The main WPSiteSync plugin works with core WordPress content, that is “posts” and “pages”. To use this with additional post types, you would need to use our WPSiteSync for Custom Post Types add-on, which you can find here: https://wpsitesync.com/downloads/wpsitesync-for-custom-post-types/ If “article” is a Custom Post Type then the UI will not show because it doesn’t recognize the post type.

    Another thing to check is that the settings have a Target site, Username and Password configured. If these are not set, and the username/password are not authenticated with the Target site, then the UI will not be displayed. Each site on the network can be configured for it’s own Target site, so this needs to be done for each site you want to use WPSiteSync with.

    Last, on the Settings page you can configure which User Roles are allowed to see the UI and Push Content. If this is set to “Administrators” only, and you’re currently logged in as an “Editor” then the UI will not be shown. Make sure the configuration is set to allow the User Role you’re logged in as. If you are logged in as a “Network Administrator”, this is the same as “Administrator” as far as the User Roles are concerned.

    After all of this if you’re still having trouble, feel free to contact us at https://ServerPress.com/contact/ and we can assist you in more detail. We may need to ask for log files, etc. in order to diagnose the issue.

    All the best,
    The ServerPress Team

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.