Support » Plugin: Click to Chat » Plugin not working on mobile device

  • Resolved sagarcpatil

    (@sagarcpatil)


    Hello there,
    I am using this plugin and its working fine but situation is i have converted website to the android app and when i click on whats app button it says please download whats app to start chat .
    So can you help me with this issue?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Divya

    (@divyatejaswini)

    Hi,

    Sorry for the inconvenience

    The problem is might be due to the cache plugins, not detecting the device.

    Please click/tick the App First(if cache issue), the last option from the settings page and clear the cache.

    Have a nice day,
    Thank you.

    @divyatejaswini Thanks for the fast reply,
    I have done that before after reading support threads but still its showing message like “Looks like you dont have whatsapp install” please check image for easy referance https://prnt.sc/pfttvd

    Plugin Author bhvreddy

    (@bhvreddy)

    Hi,

    Is it possible to share your website address, helps us to debug the issue.

    If need to share any personal information please send an email
    wp@holithemes.com

    Have a Nice Day,
    Thank you

    dear @bhvreddy ,
    I have sent you mail please check the details

Viewing 4 replies - 1 through 4 (of 4 total)
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