Support » Plugin: Click to Chat » Plugin not working on mobile device

  • Resolved sagarcpatil


    Hello there,
    I am using this plugin and its working fine but situation is i have converted website to the android app and when i click on whats app button it says please download whats app to start chat .
    So can you help me with this issue?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Divya



    Sorry for the inconvenience

    The problem is might be due to the cache plugins, not detecting the device.

    Please click/tick the App First(if cache issue), the last option from the settings page and clear the cache.

    Have a nice day,
    Thank you.

    @divyatejaswini Thanks for the fast reply,
    I have done that before after reading support threads but still its showing message like “Looks like you dont have whatsapp install” please check image for easy referance

    Plugin Author bhvreddy



    Is it possible to share your website address, helps us to debug the issue.

    If need to share any personal information please send an email

    Have a Nice Day,
    Thank you

    dear @bhvreddy ,
    I have sent you mail please check the details

Viewing 4 replies - 1 through 4 (of 4 total)
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