Plugin not working in footer, side, or anywhere

  • veehikle

    (@veehikle)


    5 years ago

    Very strange. Installed plugin, configured. Added to show at the end of every page. Configured. Also wanted the float on the right middle side. Not showing at all. Using the free version to test.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor socialtech

    (@socialtech)

    5 years ago

    Thank you for reaching out!

    Could you please clear cache? By that, I mean…

    · The browser cache, see https://www.solutionbay.com/solutions/dont-know-how-to-clear-the-cache-1

    · Please also check if you have a cache plugin installed. If so, please disable it temporarily, and check if it’s ok now

    Thread Starter veehikle

    (@veehikle)

    5 years ago

    Tried – disabled a plugin called P3 performance Plugin – version 1.5.3.9 | By GoDaddy.com | View details. Cleared cache. No luck

    Plugin Contributor socialtech

    (@socialtech)

    5 years ago

    Ok… that looks like an issue with your theme. Do you have the opportunity to temporarily switch to another theme, just to see if your theme is causing the issue?

    Thread Starter veehikle

    (@veehikle)

    5 years ago

    We tested with another theme and still a problem. Then deactivated SMUSH plugin as well. Still not fixed.

    socialdude

    (@socialdude)

    5 years ago

    Are you trying to add them on a page, or a post?

    Which selections did you make exactly? Do you have a screenshot?

    Thread Starter veehikle

    (@veehikle)

    5 years ago

    Set them up to scroll on the right center of page and post and to also pop up at the user reaches bottom of post or page. I also just added your widget to the footer right template. Nothing.

    socialdude

    (@socialdude)

    5 years ago

    Very strange… can you send screenshots of your selections in the backend?

Viewing 7 replies - 1 through 7 (of 7 total)
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