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plugin not working for us

Viewing 7 replies - 1 through 7 (of 7 total)
  • hello. still can’t figure out why this plugin will not work for us. someone please help. just reinstalled the plugin and now when we try to select the email subscription option and click to save the settings we get a blank page. something is clearly wrong. does anyone have any ides what could be the cause.

    thanks.

    Plugin Author r-a-y

    @r-a-y

    just reinstalled the plugin and now when we try to select the email subscription option and click to save the settings we get a blank page

    This doesn’t sound right. Could be a plugin conflict.

    Also, if you are reinstalling, make sure you completely remove the plugin folder and re-upload a complete version from the ZIP file:
    http://downloads.wordpress.org/plugin/buddypress-group-email-subscription.3.3.2.zip

    Can you also turn WP_DEBUG on?
    https://codex.wordpress.org/Editing_wp-config.php#Configure_Error_Logging

    Then, try saving the settings again and see if any errors pop up.

    thank you r-a-y for your suggestions. i did completely remove the plugin and on your advice installed if from the ZIP file. still get a blank page when we save settings. in Chrome i get the message that the link is broken? “Oops! This link appears to be broken.”

    one thought. we are running bbpress with BuddyPress group legacy forums. could this be the issue? new to BuddyPress and bbpress so still a bit daunted by all the options.

    thanks again for your help.

    Plugin Author r-a-y

    @r-a-y

    You should not run bbPress with the BP group legacy forums.

    There are problems running both together. Try either disabling bbPress or the legacy group forums.

    Read this guide:
    http://codex.buddypress.org/user/setting-up-a-new-installation/installing-group-and-sitewide-forums/using-bbpress-2-2-with-buddypress/

    thank you r-a-y for your assistance and the link. will do this later today and let you know if it solves the plugin conflict!

    thanks again.

    hello r-a-y.

    i’ve migrated the legacy group forums to bbPress and still have the same issue.

    i turned on WP_DEBUG and have a bunch of errors popping up. what should i be looking for specifically? below are ones that i think might be relevant:

    Notice: bbp_setup_current_user was called incorrectly. The current user is being initialized without using $wp->init(). Please see Debugging in WordPress for more information. (This message was added in version 2.3.) in /home1/sherisse/public_html/penintime/wp-includes/functions.php on line 2959

    Warning: session_start() [function.session-start]: Cannot send session cache limiter – headers already sent (output started at /home1/sherisse/public_html/penintime/wp-includes/functions.php:2925) in/home1/sherisse/public_html/penintime/wp-content/themes/parallelus-salutation/framework/utilities/email-functions.php on line 3

    Notice: Undefined index: mail_action in /home1/sherisse/public_html/penintime/wp-content/themes/parallelus-salutation/framework/utilities/email-functions.php on line 189

    Plugin Author r-a-y

    @r-a-y

    Sounds like a problem with your theme.

    Your theme appears to be doing something with email. What happens when you change your theme to something else?

Viewing 7 replies - 1 through 7 (of 7 total)
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