Support » Plugin: Who Hit The Page - Hit Counter » Plugin not working at all

  • Followed the directions put code on endorsements page and home page shows 0 all the time.
    When I click the link export/import page on the /admin.php?page=whtp-visitor-stats page it says Sorry, you are not allowed to access this page.
    Hope this plugin would work just what we need

    Mitch

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello again, Lindeni, I am having the same issue.

    I just upgraded from version 1.4.5 to version 1.4.8 and I have several problems with this new version:

    1) When I go to the page stats pages it says there have been 0 hits. Were all my previous statistics lost? I want to upgrade but keep the previous stats.

    2) The page stats do not work. I can hit various pages but the stats always say 0, as Mitch says.

    3) When I try to go to the export/import page I get error “Sorry, you are not allowed to access this page.” as Mitch says.

    Thanks,

    Mike

    Plugin Author mahlamusa

    (@mahlamusa)

    Hello,

    Thank you for reporting this. There was supposed to be an update notice in the dashboard stating a database update is required, it seems that notice was not triggered.

    I have updated the plugin to fix this issue. Please update the plugin now to the latest version. Soon after the update you should see an update notice, click the button and follow along until the notice disappears, then the update will be complete.

    If you do not see the update notice, you can manually go to ‘Who Hit The Page > Settings > Tools’ and click the ‘Click here to Force Database Update’, this should copy your current data into the new database structure and then everything should be fine from here.

    Please let me know if that does not help.

    Thanks.

    Thanks, Lindeni, for Version 1.4.9. It helped a little, but there are still some outstanding issues.

    I did not get the update notice that you described. But I used the ‘Click here to Force Database Update’ function on the Settings page. After that, statistics were kept for pages that I hit. This is good.

    However, two of the issues I reported are still outstanding:

    1) Were all my previous statistics lost? I want to upgrade but keep the previous stats.

    3) When I try to go to the export/import page I get error “Sorry, you are not allowed to access this page.”

    Also, here’s a new issue:

    4) Wrong timestamp on page /wp-admin/admin.php?page=whtp-view-ip-hits — are the 1st Visit and Last Visit timestamps in GMT? They should be based on my site’s local time zone.

    Thanks,

    Mike

    Hi Lindeni. Were you able to identify these remaining issues?

    Thanks,

    Mike

    mhartste

    (@mhartste)

    Hi @mahlamusa. Note that your email contact form has an invalid recaptcha message and it no longer works.

Viewing 5 replies - 1 through 5 (of 5 total)
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