Support » Plugin: reCaptcha by BestWebSoft » Plugin not working anymore

  • Since today – yesterday it still worked – I am not able to log in anymore. This error message is shown:
    Warning: in_array() expects parameter 2 to be array, null given in /home/.sites/85/site4895029/web/cms/wp-content/plugins/google-captcha/google-captcha.php on line 771 Warning: in_array() expects parameter 2 to be array, null given in /home/.sites/85/site4895029/web/cms/wp-content/plugins/google-captcha/google-captcha.php on line 772

    Nothing was changed since yesterday on our site.

    We are using PHP 7.3 and WordPress 5.3.2.

    Please help. Please note, that backend login is not able anymore, I am only able to do something in file system.

    Many thanks in advance.
    Kind regards
    Christine Gerstenmayer

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    In order to access your dashboard, it is necessary to deactivate plugin manually. Please complete the following steps:
    1) Go to the your_wp_root/wp-content/plugins folder via FTP (http://codex.wordpress.org/FTP_Clients);
    2) Find and rename “google-captcha” folder into “google-captcha1”;
    3) After you log into your dashboard, you can rename the folder back.

    Please make sure you have correct “Site key” and “Secret key” entered on the plugin settings page. Get correct keys you can here – https://www.google.com/recaptcha/admin#list. If you sure the keys are correct, provide a link to the login page (the plugin should be activated), and we’ll try to detect the problem.

Viewing 1 replies (of 1 total)
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