Title: Plugin not working after update
Last modified: September 18, 2019

---

# Plugin not working after update

 *  Resolved [ieman1991](https://wordpress.org/support/users/ieman1991/)
 * (@ieman1991)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-after-update-18/)
 * Hi
    I had just update Smart Slider but now i can see the plugin in the list of
   my plugins but its not working when i try to add or edit it’s just show me an
   empty page and it’s not showing in Elementor either and its not showing in my
   page
 * Help

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Ramona](https://wordpress.org/support/users/nextend_ramona/)
 * (@nextend_ramona)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-after-update-18/#post-11943479)
 * Hi [@ieman1991](https://wordpress.org/support/users/ieman1991/)
 * Do you see the slider’s dashboard if you go to WordPress menu > Smart Slider 
   3? Or do you see an error message there instead?
 *  Thread Starter [ieman1991](https://wordpress.org/support/users/ieman1991/)
 * (@ieman1991)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-after-update-18/#post-11943531)
 * Hello [@nextend_ramona](https://wordpress.org/support/users/nextend_ramona/)
 * I can see it in the dashboard but when i when clicking on it its don’t show me
   any thing but an empty page
 *  [Ramona](https://wordpress.org/support/users/nextend_ramona/)
 * (@nextend_ramona)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-after-update-18/#post-11943547)
 * Hi [@ieman1991](https://wordpress.org/support/users/ieman1991/)
 * I find it possible that something went wrong during the update which resulted
   some missing files. So first I suggest trying to install the slider again. To
   do so, you’ll need to deactivate and remove the current installation. **Your 
   sliders will stay.**
    Then install it again: [https://smartslider3.helpscoutdocs.com/article/55-wordpress-installation#free](https://smartslider3.helpscoutdocs.com/article/55-wordpress-installation#free)
 * Also, please note that Smart Slider 3.3.22 requires a minimum of PHP 5.6.20 (
   just like WordPress itself: [https://wordpress.org/about/requirements/](https://wordpress.org/about/requirements/)).
   
   You can verify your PHP version by creating an info.php file: [https://smartslider3.helpscoutdocs.com/article/236-allowed-memory-size-of-67108864-bytes-exhausted](https://smartslider3.helpscoutdocs.com/article/236-allowed-memory-size-of-67108864-bytes-exhausted)
 *  Thread Starter [ieman1991](https://wordpress.org/support/users/ieman1991/)
 * (@ieman1991)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-after-update-18/#post-11943596)
 * [@nextend_ramona](https://wordpress.org/support/users/nextend_ramona/)
 * Yes your right i can see the warning sings in my setting page my php is 5.4.31
   
   and im not ruining the latest update of WordPress ether is there a way to revert
   the update of Smart Slider?
 *  [Ramona](https://wordpress.org/support/users/nextend_ramona/)
 * (@nextend_ramona)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-after-update-18/#post-11943607)
 * Hi [@ieman1991](https://wordpress.org/support/users/ieman1991/)
 * You’ll need to remove the 3.3.22 version and install 3.3.21 which required PHP
   5.4. You can get that old version from here: [https://wordpress.org/plugins/smart-slider-3/advanced/](https://wordpress.org/plugins/smart-slider-3/advanced/)
 * Your sliders will stay.
 *  Thread Starter [ieman1991](https://wordpress.org/support/users/ieman1991/)
 * (@ieman1991)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-after-update-18/#post-11943634)
 * Thanks [@nextend_ramona](https://wordpress.org/support/users/nextend_ramona/)
   for your help it’s working now.
 * thanks again and have a nice day 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Plugin not working after update’ is closed to new replies.

 * ![](https://ps.w.org/smart-slider-3/assets/icon.svg?rev=2307688)
 * [Smart Slider 3](https://wordpress.org/plugins/smart-slider-3/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/smart-slider-3/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/smart-slider-3/)
 * [Active Topics](https://wordpress.org/support/plugin/smart-slider-3/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/smart-slider-3/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/smart-slider-3/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [ieman1991](https://wordpress.org/support/users/ieman1991/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-after-update-18/#post-11943634)
 * Status: resolved