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NextGEN Facebook - Complete Meta Tags for Facebook, Google, Pinterest, Twitter & More
[resolved] Plugin not working after Thesis update (25 posts)

  1. cruzgloriosa
    Member
    Posted 1 year ago #

    Hi,

    I update to Thesis 2.1.6 and the pluging is not working correctly: on my home page i lost the slider and the footer widgets. When i deactivate the plugging i can see the slider and footnote widgets.

    Thanks for your help.

    My site: http://www.cruzgloriosa.org

    http://wordpress.org/plugins/nextgen-facebook/

  2. JS Morisset
    Member
    Plugin Author

    Posted 1 year ago #

  3. cruzgloriosa
    Member
    Posted 1 year ago #

    Hi, i unchecked the filters options and the problem is not solved.

    Activating debug mode i have these errors:

    [Error] TypeError: 'null' is not an object (evaluating '/^[^?#]*\//.exec(location.href)[0]')
    	(función anónima) (LAB.js, line 18)
    [Error] Failed to load resource: the server responded with a status of 503 (Service Unavailable: Back-end server is at capacity) (log.pinterest.com, line 0)
    [Error] TypeError: 'null' is not an object (evaluating '/^[^?#]*\//.exec(location.href)[0]')
    	(función anónima) (LAB.js, line 18)
    [Error] Blocked a frame with origin "http://www.facebook.com" from accessing a frame with origin "http://www.cruzgloriosa.org". Protocols, domains, and ports must match.
    [Error] Blocked a frame with origin "https://www.facebook.com" from accessing a frame with origin "http://www.cruzgloriosa.org".  The frame requesting access has a protocol of "https", the frame being accessed has a protocol of "http". Protocols must match. (x2)
    
    [Error] Unable to post message to http://www.stumbleupon.com. Recipient has origin http://www.cruzgloriosa.org.

    And these warnings:

    [Warning] The "fb-root" div has not been created, auto-creating (all.js, line 56)
    [Warning] Invalid CSS property declaration at: * (tweet_button.1386967771.html, line 1, x3)
  4. JS Morisset
    Member
    Plugin Author

    Posted 1 year ago #

    You'll have to provide a URL to an example page. ;-)

    js.

  5. cruzgloriosa
    Member
    Posted 1 year ago #

    Yes, yes… but the problem is in my home page, then i deactivated the plugin because the visitors can't view important information with this problem…

    It's possible to send me a message when you can to see my page for activate temporally the plugin.

    Thanks

  6. JS Morisset
    Member
    Plugin Author

    Posted 1 year ago #

    FYI - The errors you posted come from the various social JavaScripts, which are coded and supported by the various social websites themselves.

    What you can do is add the following to your wp-config.php file. Activate the plugin, reload the page, deactivate the plugin, remove/comment the code, and finally, provide a URL to the resulting debug.log file. Do not post the debug.log file here - it will be too large.

    define('WP_DEBUG', true);
    if ( defined('WP_DEBUG') && WP_DEBUG == true ) {
        define('WP_DEBUG_LOG', true);
        define('WP_DEBUG_DISPLAY', false);
        @ini_set('display_errors',0);
    }
    define('NGFB_WP_DEBUG', true);
    define('NGFB_HTML_DEBUG', true);

    js.

  7. cruzgloriosa
    Member
    Posted 1 year ago #

    Ok.

    The debug.log file is here:
    http://www.cruzgloriosa.org/public/tmp/debug.log

  8. JS Morisset
    Member
    Plugin Author

    Posted 1 year ago #

    The debug.log looks fine.

    Download and install the next version from http://downloads.wordpress.org/plugin/nextgen-facebook.6.19rc1.zip.

    Then you can try adding the following constants to try and narrow down which feature is causing the conflict. **Only use one at a time**.

    define( 'NGFB_META_TAGS_DISABLE', true );
    
    define( 'NGFB_OPEN_GRAPH_DISABLE', true );
    
    define( 'NGFB_SOCIAL_SHARING_DISABLE', true );

    Let me know which one makes a difference.

    js.

  9. cruzgloriosa
    Member
    Posted 1 year ago #

    Hi,

    Thanks.

    How i do to install this new version? I delete the old version from plugins page or i rest with two versions installed?

    Thanks a lot.

  10. JS Morisset
    Member
    Plugin Author

    Posted 1 year ago #

  11. cruzgloriosa
    Member
    Posted 1 year ago #

    Edited:
    Hi,

    I don't have error with this option:
    define( 'NGFB_SOCIAL_SHARING_DISABLE', true );

    but the social buttons not are presents in posts and pages…

    With other two options i have problems into my homepage.

    Thanks.

  12. JS Morisset
    Member
    Plugin Author

    Posted 1 year ago #

    Two? Nope - you should have one - v6.19rc1.

    Defining NGFB_SOCIAL_SHARING_DISABLE fixed the issue?

    js.

  13. cruzgloriosa
    Member
    Posted 1 year ago #

    Using:
    define( 'NGFB_SOCIAL_SHARING_DISABLE', true );

    i can see my homepage normally, but i don't have the social buttons in posts and pages… You can see any posts or pages into: cruzgloriosa.org

  14. JS Morisset
    Member
    Plugin Author

    Posted 1 year ago #

    Well, that's very interesting...

    Ok, so next you should remove that constant.

    Uncheck all buttons on the content/excerpt/etc. on the Social Sharing settings page.

    Uncheck all 'Include on Post Types' options.

    Then re-check the 'Include on Post Types' options one by one and see if your slider breaks.

    Then re-enable each social button one by one, and see if your slider breaks.

    Let me know how far you get. ;-)

    js.

  15. cruzgloriosa
    Member
    Posted 1 year ago #

    Hi,

    That works now, i check only the "Content" option in all social buttons, i uncheck the "Excerpt" and "Edit" option.

    When is necessary the "Excerpt" option?

  16. JS Morisset
    Member
    Plugin Author

    Posted 1 year ago #

    Excerpts are summaries for the content, which some themes display on index pages.

    Closing the thread.

    js.

  17. cruzgloriosa
    Member
    Posted 1 year ago #

    Hi,

    Bad news… problem not solved because i can't edit post or pages with plugin activated, i can't enter to dashboard with http://www.cruzgloriosa.org/wp-admin (blank page).

    In any case i entered using http://www.cruzgloriosa.org/wp-admin?XXX (suggestion into a forum) ????

    I think it was any error in wp-config.php but it's correct… after 1 hour finding the problem i deactivate the plugin and i returned to normality… i can edit post or pages and enter by wp-admin…

    Edit:

    GOOD-NEWS!!!
    I activated the version 6.18.0.2 and now all works: no problem in homepage, no problem with wp-admin, no problem editing post or pages…

    Thanks!!!

  18. JS Morisset
    Member
    Plugin Author

    Posted 1 year ago #

    Bad news, v6.19.0 is on the way, and will break your site, unless we find the problem. The reason is that v6.19.0 adds a meta tags preview feature, which generates all the meta tags on the admin side as well.

    The blank screen is actually a good thing - it means there's a "hard" error, which should be easy to pickup. Something from Thesis must be missing on the back-end.

    Remove the debug.log, add the following to wp-config.php, and activate v6.19.0.

    define('WP_DEBUG', true);
    if ( defined('WP_DEBUG') && WP_DEBUG == true ) {
        define('WP_DEBUG_LOG', true);
        define('WP_DEBUG_DISPLAY', false);
        @ini_set('display_errors',0);
    }
    define('NGFB_WP_DEBUG', true);
    define('NGFB_HTML_DEBUG', true);

    When you get the white page, you should see an error in the debug.log.

    Remove the entries from wp-config.php and disable the plugin. I'll have a look and see if we can fix the Thesis issue.

    js.

  19. JS Morisset
    Member
    Plugin Author

    Posted 1 year ago #

    FYI - Unless someone reports an issue with this version, this will be the final version released later this evening:

    http://downloads.wordpress.org/plugin/nextgen-facebook.6.19rc4.zip

    js.

  20. cruzgloriosa
    Member
    Posted 1 year ago #

    Hi JS,

    I think all is working for me. I can enter to wp-admin and add or edit posts or pages…

    But now i have this message when i edit my content:

    Open Graph+ Warning :
    Image ID 3712 rejected - http://www.cruzgloriosa.org/wp-content/uploads/2013/12/cantos-partitura-320x219.png (320x219) too small for ngfb-open-graph (320x320 cropped).

    Any suggestion?

    Thanks.

  21. JS Morisset
    Member
    Plugin Author

    Posted 1 year ago #

    Your original image is 320x219, which is too small for the image dimensions you've configured.

    js.

  22. cruzgloriosa
    Member
    Posted 1 year ago #

    Hi JS,

    Sorry but the problem is returned… :(
    I have more difficult for edit posts, pages, downloads… with the plugin activated. I deactivate the plugin temporally for working.

    I do your suggestion in post of 6 days ago?

    Thanks.

  23. JS Morisset
    Member
    Plugin Author

    Posted 1 year ago #

    Might as well.

    js.

  24. cruzgloriosa
    Member
    Posted 1 year ago #

    Hi js.

    Happy New Year!

    I have always problems with the plugin, i can't enter to wp-admin area for modify settings or create new posts or pages…

    Can you see my debug.log file? i don't understand what is happening. I think the problem is with the Reactiv Skin (Thesis), because i manage other sites with other skins from Thesis and not problem…
    debug.log

    Thanks for your help.

    Site with problem: cruzgloriosa.org

  25. JS Morisset
    Member
    Plugin Author

    Posted 1 year ago #

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