Support » Plugin: WooCommerce Custom Payment Gateway » Plugin not working after installation

  • Resolved fernandodelperal


    I installed the plugin (WooCommerce Custom Payment Gateway Plugin, lite version). However, after the instalation I cannot find the new tab of “Custom payment gateway” that is showed in the screen shots. Can you help me?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Waseem Senjer


    Hello @fernandodelperal

    If you go to WooCommerce => Settings => Checkout. You’re not able to see Custom Payment?

    Thread Starter fernandodelperal


    Hi Wasemm

    I realized that I cannot see the Custom Payment option when I am in a sub-site of my multi-site.
    Thanks for your help


    I also have this problem.

    There is no Custom Payment tab after activation.

    I tried this both on my multisite and single site installation.

    I don’t know how fernandodelperal managed to use it because on multisite dashboard there is no WooCommerce tab at all.

    I’m currently using these versions.
    Multisite: WC 3.3.3 WP 4.9.4 PHP7.2
    Single site: WC 3.2.6 WP 4.9.1 PHP7.2

    Could you please see what’s wrong? I really want to use the Pro version.

    Thank you,


    Somehow, buying the Pro version solved issue. Thank you.

    Hello! Unfortunately I installed the free plugin besides ditching my payment gateway management options. After you delete the woocommerce-other-payment-gateway folder. Even now, my gateway tab does not appear in the installation anymore, at it simply disappeared!

    I am using woocommerce in a multi-site install wpmu! In the latest version of wordpress latest wordpress 4.9.6

    Plugin Author Waseem Senjer


    Hello @servidorsiteflash

    Please, update the plugin to 1.0.7. This should add the support of WordPress Multisite.

    Please, let me know if you have any further questions.

    Thread Starter fernandodelperal


    Thank you Waseem Senjer.
    Is working perfectly in multisite.

Viewing 8 replies - 1 through 8 (of 8 total)
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