Title: Plugin not working after installation
Last modified: August 22, 2016

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# Plugin not working after installation

 *  Resolved [Nostra](https://wordpress.org/support/users/nostra/)
 * (@nostra)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-after-installation-1/)
 * I have installed the WordPress plugin and activated it (the API for the plugin
   states it is Successful), but after opening the visual editor and pressing the
   Bol.com button nothing happens. Looking at the console it shows the message (
   when pressing the button) from tinymce: TypeError: z is undefined.
 * [https://wordpress.org/plugins/bolcom-partnerprogramma-wordpress-plugin/](https://wordpress.org/plugins/bolcom-partnerprogramma-wordpress-plugin/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [Nostra](https://wordpress.org/support/users/nostra/)
 * (@nostra)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-after-installation-1/#post-5480879)
 * Btw, WordPress version is 3.9
 *  Plugin Author [Jordy de Ruijter](https://wordpress.org/support/users/jordy-de-ruijter/)
 * (@jordy-de-ruijter)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-after-installation-1/#post-5481079)
 * Hi Nostra,
 * Thanks for your report.
    Could you tell me which code file throws the error and
   on which line? You should also be able to see this in the console. Besides that,
   could you tell me which version of the plugin you are using?
 * Greetings,
    Jordy de Ruijter
 *  Plugin Author [Jordy de Ruijter](https://wordpress.org/support/users/jordy-de-ruijter/)
 * (@jordy-de-ruijter)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-after-installation-1/#post-5481121)
 * Dear partner,
 * We are moving this forum to the Bol.com forum. From now on we will provide you
   with support from there. This forum can be found in the following link:
 * [https://developers.bol.com/forum/partnerprogramma-wordpress-plugin/](https://developers.bol.com/forum/partnerprogramma-wordpress-plugin/)
 * We would kindly like to ask you to make a new thread there if your thread requires
   any more support.
 * Kind regards,
    Jordy de Ruijter

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin not working after installation’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/bolcom-partnerprogramma-wordpress-
   plugin_91b2c3.svg)
 * [Bol.com Partner Program Plugin](https://wordpress.org/plugins/bolcom-partnerprogramma-wordpress-plugin/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/bolcom-partnerprogramma-wordpress-plugin/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/bolcom-partnerprogramma-wordpress-plugin/)
 * [Active Topics](https://wordpress.org/support/plugin/bolcom-partnerprogramma-wordpress-plugin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/bolcom-partnerprogramma-wordpress-plugin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/bolcom-partnerprogramma-wordpress-plugin/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Jordy de Ruijter](https://wordpress.org/support/users/jordy-de-ruijter/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-after-installation-1/#post-5481121)
 * Status: resolved