Title: Plugin not working
Last modified: September 15, 2020
---
# Plugin not working
* Resolved [georgiyboekov](https://wordpress.org/support/users/georgiyboekov/)
* (@georgiyboekov)
* [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-944/)
* Hello,
* I am trying to create 2 simple image pop ups.
* I have a jewellery website and in the footer I want to have the following to
links:
* BRACELET SIZE
NECKLACE SIZE
* When clicked I want a pop up image to appear with the sizing. My current wordpress
theme is Total. Instead of the popup, it redirects me to a 404 page with the
following permalink: [https://veeversandveevers.com/popupbuilder/bracelet-pop/](https://veeversandveevers.com/popupbuilder/bracelet-pop/)
* Do I need the premium version for this featue to work? Let me know, please. Or
maybe I’m not setting it the correct way. Currently have set it via the create
new pop up, then I’ve inserted the popup via the widgets in the footer.
Viewing 4 replies - 1 through 4 (of 4 total)
* Thread Starter [georgiyboekov](https://wordpress.org/support/users/georgiyboekov/)
* (@georgiyboekov)
* [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-944/#post-13412508)
* I still haven’t found a solution. Can I get an update
* [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
* (@sygnoossupport)
* [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-944/#post-13413036)
* Dear [@georgiyboekov](https://wordpress.org/support/users/georgiyboekov/) ,
* Thanks for getting in touch!
Don’t you mind continuing our conversation via
Live Chat in order to avoid any misunderstanding? In any case, here is the article
on how to create on click popup:
* [Open On click /On hover/On load Popup via CSS class](https://help.popup-builder.com/en/article/open-on-click-on-hoveron-load-popup-via-css-class-uy3wjy/)
* [How to open On click /On hover Popup via the shortcodes](https://help.popup-builder.com/en/article/how-to-open-on-click-on-hover-popup-via-the-shortcodes-toq5s5/)
* Thread Starter [georgiyboekov](https://wordpress.org/support/users/georgiyboekov/)
* (@georgiyboekov)
* [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-944/#post-13414686)
* Thank you so much for you help. I have managed to fix it by adding a separate
HTML column in my footer and adding the following HTML Code.
*
*
*
* For Each pop-up I would like to appear, just change the sg-popup class ID and
you will be good to go. Thank you for the amazing plugin!
* [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
* (@sygnoossupport)
* [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-944/#post-13418692)
* Dear [@georgiyboekov](https://wordpress.org/support/users/georgiyboekov/) ,
* Thanks for getting back to us!
We appreciate your collaboration a lot. Please,
let us know in case of any questions by opening a new support thread or contacting
us via Live Chat because we mark this support thread as resolved.
Viewing 4 replies - 1 through 4 (of 4 total)
The topic ‘Plugin not working’ is closed to new replies.
* 
* [Popup Builder - Create highly converting, mobile friendly marketing popups.](https://wordpress.org/plugins/popup-builder/)
* [Frequently Asked Questions](https://wordpress.org/plugins/popup-builder/#faq)
* [Support Threads](https://wordpress.org/support/plugin/popup-builder/)
* [Active Topics](https://wordpress.org/support/plugin/popup-builder/active/)
* [Unresolved Topics](https://wordpress.org/support/plugin/popup-builder/unresolved/)
* [Reviews](https://wordpress.org/support/plugin/popup-builder/reviews/)
* 4 replies
* 2 participants
* Last reply from: [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
* Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-944/#post-13418692)
* Status: resolved