Title: Plugin Not Working
Last modified: July 31, 2020

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# Plugin Not Working

 *  [88turbo](https://wordpress.org/support/users/88turbo/)
 * (@88turbo)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-915/)
 * Hi Printify,
    It seems after some trial and error I have WooCommerce connected
   to Printify. There are a number of issues. I followed the instructions on your
   knowledgbase. I checked the legacy api box in Woo, and installed the plugin for
   shipping(which this plugin is for).
 * I can create a product in Printify, and publish it to my Woo Site – but it doesn’t
   send the mockups to the product, it also marks the product as out of stock, the
   mockups land in my WordPress Media folder, sometimes it only pushes 1 mockup 
   when there should be multiple, other times it sends all the mockups.
 * This seems to be a broken intigration – connecting WooCommerce to Printify….
 * It’s a new install of WordPress today, 7/30/2020 and new install of WooCommerce
   today.
 * I’m using the latest PHP version, and was looking forward to getting rolling 
   with Printify on WordPress – I’ve used it on Etsy and Shopify but I’m now quite
   leary about using Printify with WooCommerce.
 * Why aren’t my mockups getting pushed to the product Printify creates?
    Why does
   Printify’s web intereface say “sorry we couldn’t publish this product, please
   try again” – yet the product shows up in Woo – as out of stock, and with no mockups….
 * Thought this would be semi simple. I don’t know how to contact anyone at Printify
   as there’s no contact form I can find, and no phone support.
 * I like your service, seem to be selling some products of yours on Etsy, but am
   getting frustrated.
 * Was planning to use a Woo Intigration to push and manage Amazon FBM listings,
   and move to FBA with you and 1 supplier you have. Need this fixed so I can test
   all this and get my listings up on Amazon – need them working on WooCommerce 
   to make the thing work.
 * Hope I can learn how to get some support and make this work. How does one reach
   out to you?
 * When is the Woo intigration going to be worked on and improved?
 * Wordpress blows Shopify out of the water for real marketers and sellers. A shame
   to see lackluster support for WordPress.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [88turbo](https://wordpress.org/support/users/88turbo/)
 * (@88turbo)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-915/#post-13193107)
 * UPDATE:
    I played with WordPress & some things all night. Seems I have things
   working correctly now. Problem was a number of WordPress caching plugins. Specifically
   W3 Total Cache, and some other stuff, not sure exactly, but can now copy Printify
   listings from other platforms to WordPress/Woo successfully.
 * Anyway, long story short – caching plugins caused problems. Or maybe it was an
   image optimizer plugin like EWWW Image Optimizer….
 * No idea…. At least it’s working.
 *  [Alex from Printify](https://wordpress.org/support/users/alexprintify/)
 * (@alexprintify)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-915/#post-13193580)
 * Hi there!
 * I realize I’m a bit late to the party, but thank you for following up with the
   resolution – W3 Total Cache (and in general caching, sometimes SEO or DTN plugins)
   have indeed been known to cause issues when it comes to our publishing processes.
 * Glad to hear it’s working now!
 * Best regards,
    Alex

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin Not Working’ is closed to new replies.

 * ![](https://ps.w.org/printify-for-woocommerce/assets/icon.svg?rev=1732780)
 * [Printify for WooCommerce](https://wordpress.org/plugins/printify-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/printify-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/printify-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/printify-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/printify-for-woocommerce/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Alex from Printify](https://wordpress.org/support/users/alexprintify/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-915/#post-13193580)
 * Status: not resolved