Support » Plugin: Optimus - WordPress Image Optimizer » Plugin not working

  • Resolved frasercarly89

    (@frasercarly89)


    Hello,

    The Optimus plugin does not work with the new WordPress update. It says that my Optimus HQ key expired on March 12th? But I already purchased it (December 3rd – and I still have the e-mail receipt), so I don’t know what’s going on (I thought the purchase was supposed to last a year?!). When the plugin is activated, all of the images on my website look broken (only on the home page).

    Also, when I uncheck the option to create WebP files, save, and clear all the caches… it still tries to deliver non-existent WebP files.

    Best,
    Carly

    The page I need help with: [log in to see the link]

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  • frasercarly89

    (@frasercarly89)

    It says my key expired March 12th, even though I purchased the key on December 3rd (I still have the confirmation e-mail with the key and date). I thought this was supposed to last a year? Not 3 months?

    Plugin Author keycdn

    (@keycdn)

    Hi Carly

    Please see ticket where I clarified the issue.

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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