Title: Plugin not working.
Last modified: January 6, 2019

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# Plugin not working.

 *  Resolved [ujoshi333](https://wordpress.org/support/users/ujoshi333/)
 * (@ujoshi333)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-712/)
 * Plugin is not working!! Unable to send a message on several sites. Basically 
   it does not load the recaptcha, white space and no form submission possible.
 * This is true for at 10 separate sites,

Viewing 1 replies (of 1 total)

 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-712/#post-11060693)
 * Hello,
 * Unfortunately, this plugin needs some configuration to work and doesn’t quite
   work out of the box. Following the [installation instructions](https://wordpress.org/plugins/wpcf7-recaptcha/#installation)
   may be helpful here. If you’ve followed the instructions you can verify that 
   the API keys are indeed version 2 ( on the [Google ReCaptcha](https://www.google.com/recaptcha/intro/v3.html)
   management page.
 * Once logged into the websites WordPress, using the left-hand navigation, navigate
   to Contact -> reCaptcha Version. Here you can tell the forms to use the version
   2 of reCaptcha.
 * Finally, you’ll need to make sure each of your forms has the `[recaptcha]` tag
   set somewhere on the form.
 * Rest assured that we have tested this on multisite installations and it does 
   work as expected with the correct configurations set.
 * – – – – –
 * If you’ve verified the above information and continue to have issues we would
   need a link to one of the websites you’re having issues with so we can view one
   of the forms live on the site.

Viewing 1 replies (of 1 total)

The topic ‘Plugin not working.’ is closed to new replies.

 * ![](https://ps.w.org/wpcf7-recaptcha/assets/icon.svg?rev=2003053)
 * [ReCaptcha v2 for Contact Form 7](https://wordpress.org/plugins/wpcf7-recaptcha/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wpcf7-recaptcha/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wpcf7-recaptcha/)
 * [Active Topics](https://wordpress.org/support/plugin/wpcf7-recaptcha/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wpcf7-recaptcha/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wpcf7-recaptcha/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-712/#post-11060693)
 * Status: resolved