Support » Plugin: Related Posts by Bibblio » Plugin not working

  • Resolved ElTaino

    (@eltaino)


    As the title implies, the plugin isn’t working. It’s been more than 24 hours since I installed it. Doesn’t work either as a widget. I was actually looking for an inline related posts plugin, came across this one and wanted to give it a try. Looks very nice and intuitive in the back end but nope, it doesn’t work 🙁

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author bibblio

    (@bibblio)

    Hi there,

    Thank you for reaching out.

    It doesn’t appear that you have any posts imported on your account. In the Bibblio tab of your WP admin page, what do you see when you press “Import published posts”, do you only get a “Currently importing” message?

    Thanks ElTaino let’s get to the bottom of this!

    The Bibblio Team

    Thanks for your prompt reply. It too a very long time to import those posts from Biblio. I saw the ‘Currently Importing’ msg for almost 24 hours. This is what I see at the moment:

    https://cdn1.imggmi.com/uploads/2018/10/12/23f0f8ac775eacd2df223b1d893680e5-full.jpg

    Plugin Author bibblio

    (@bibblio)

    Thank you for the screenshot. We believe something in your WP setup is blocking the import, which is why you are currently unable to use the plugin.

    As we’ll need to exchange some information regarding your account, would you be ok with us emailing you at the address you provided during signup so we can continue the troubleshooting?

    Kind regards,

    The Bibblio Team

    Sure,

    gcollazopr at gmail.com

    • This reply was modified 1 year, 1 month ago by ElTaino.
    Plugin Author bibblio

    (@bibblio)

    Thanks, we’ve just sent you an email and will take it from there.

Viewing 5 replies - 1 through 5 (of 5 total)
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