Title: Plugin Not Working
Last modified: April 18, 2018

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# Plugin Not Working

 *  [ximenavin](https://wordpress.org/support/users/ximenavin/)
 * (@ximenavin)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-627/)
 * Hi, we updated the plugin and now isn’t working anymore.
 * We see this error in the console:
    Uncaught ReferenceError: formatEmail is not
   defined at eval (eval at m.template (underscore.min.js:5), <anonymous>:51:1) 
   at c (underscore.min.js:5) at Object.<anonymous> (wpsl-gmap.min.js:1) at Function.
   each (jquery.js:2) at Object.success (wpsl-gmap.min.js:1) at i (jquery.js:2) 
   at Object.fireWith [as resolveWith] (jquery.js:2) at y (jquery.js:4) at XMLHttpRequest.
   c (jquery.js:4)
 * Can you help us?
    Regards!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-not-working-627%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Tijmen Smit](https://wordpress.org/support/users/tijmensmit/)
 * (@tijmensmit)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-627/#post-10195016)
 * Make sure to flush the browser cache, and also the cache from any caching plugin
   you might be using.
 *  Thread Starter [ximenavin](https://wordpress.org/support/users/ximenavin/)
 * (@ximenavin)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-627/#post-10195161)
 * Hi, thanks for your quick response.
 * We already did that and also tried to deactivate the plugin and the issue still
   happen.
    Can you send us the 2.2.13 version?
 * Regards.
 *  Plugin Author [Tijmen Smit](https://wordpress.org/support/users/tijmensmit/)
 * (@tijmensmit)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-627/#post-10197362)
 * You can install the latest version from the plugin page in your admin panel. 
   2.2.14 is the latest version.
 *  Thread Starter [ximenavin](https://wordpress.org/support/users/ximenavin/)
 * (@ximenavin)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-627/#post-10198573)
 * We are using 2.2.14 version and it doesn’t work! But with the previous version
   2.2.13 the map was working fine.
 * Can you send us the 2.2.13 version?
    Regards.
 *  Plugin Author [Tijmen Smit](https://wordpress.org/support/users/tijmensmit/)
 * (@tijmensmit)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-627/#post-10198989)
 * The formatEmail function doesn’t exist in 2.2.13, but it does in 2.2.14. So if
   you get that error while using 2.2.14, then there’s some kind of server caching
   messing it up.
 * You can download 2.2.13 [here](https://downloads.wordpress.org/plugin/wp-store-locator.2.2.13.zip).

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Plugin Not Working’ is closed to new replies.

 * ![](https://ps.w.org/wp-store-locator/assets/icon-256x256.jpg?rev=1007784)
 * [WP Store Locator](https://wordpress.org/plugins/wp-store-locator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-store-locator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-store-locator/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-store-locator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-store-locator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-store-locator/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Tijmen Smit](https://wordpress.org/support/users/tijmensmit/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-627/#post-10198989)
 * Status: not resolved