Title: Plugin Not Working Last modified: August 21, 2016 --- # Plugin Not Working * Resolved [bosemajor](https://wordpress.org/support/users/bosemajor/) * (@bosemajor) * [13 years ago](https://wordpress.org/support/topic/plugin-not-working-61/) * I tried messaging your support few days ago and got no reply, so far this plugin has installed properly but does not work in its function. The stats module does not work at all, even after several likes and follows, tried it myself using my own facebook and didn’t work. Another problem is after pressing the like button, nothing appears on my facebook * [http://wordpress.org/extend/plugins/social-locker/](http://wordpress.org/extend/plugins/social-locker/) Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/plugin-not-working-61/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-not-working-61/page/2/?output_format=md) * Plugin Author [OnePress](https://wordpress.org/support/users/onepressmedia/) * (@onepressmedia) * [13 years ago](https://wordpress.org/support/topic/plugin-not-working-61/#post-3710756) * Hi, * Sorry I nothing got from you. Please show me the page where you use the plugin. * Paul * Thread Starter [bosemajor](https://wordpress.org/support/users/bosemajor/) * (@bosemajor) * [13 years ago](https://wordpress.org/support/topic/plugin-not-working-61/#post-3710896) * [http://www.filezdownload.com/acer-laptops-service-repair-manuals](http://www.filezdownload.com/acer-laptops-service-repair-manuals) * As you can see the locker appears as it should and works when you sign in with facebook e.g. * But when you clear your cookies and visit the page again it shows that nobody has liked the page (Reverts back to 0). Also the stats module does not pick up any stats what so ever. * I have tried this on 3 different websites and they all appear with the same problem. * I was really hoping this would work properly so that I could decide on purchasing the full version with all the extra buttons I need, but this free version doesn’t even work * Plugin Author [OnePress](https://wordpress.org/support/users/onepressmedia/) * (@onepressmedia) * [13 years ago](https://wordpress.org/support/topic/plugin-not-working-61/#post-3711016) * Hi, * I checked your site but I didn’t find any problems of a like button. May be you just used different URL for liking every time when you was testing the plugin, so a like button shown you another counter value. * As far the stats issue please make sure that the option Track is enabled on the Common Settings page of the plugin. * If you still face with the problems please create a temporary admin user and send me the login details to [pavelkashtanoff@gmail.com](https://wordpress.org/support/topic/plugin-not-working-61/pavelkashtanoff@gmail.com?output_format=md) * Paul * Thread Starter [bosemajor](https://wordpress.org/support/users/bosemajor/) * (@bosemajor) * [13 years ago](https://wordpress.org/support/topic/plugin-not-working-61/#post-3711019) * There is no track option on the common settings page. I’m trying to use the free version here * Plugin Author [OnePress](https://wordpress.org/support/users/onepressmedia/) * (@onepressmedia) * [13 years ago](https://wordpress.org/support/topic/plugin-not-working-61/#post-3711020) * Are you sure that you use the latest version of the plugin? Please try to reinstall it. * Thread Starter [bosemajor](https://wordpress.org/support/users/bosemajor/) * (@bosemajor) * [13 years ago](https://wordpress.org/support/topic/plugin-not-working-61/#post-3711021) * I also forgot to mention that I do not set any urls. I just like’d it from the page itself * Thread Starter [bosemajor](https://wordpress.org/support/users/bosemajor/) * (@bosemajor) * [13 years ago](https://wordpress.org/support/topic/plugin-not-working-61/#post-3711024) * Tried reinstalling and still the same, no track option. Are you sure this is not a mistake in your release. I’ve attached pictures to show version and no tracking option * plugin version: [http://s24.postimg.org/6vbtw59tx/plugin.jpg](http://s24.postimg.org/6vbtw59tx/plugin.jpg) plugin settings page: [http://s12.postimg.org/9ovtyj7jx/settings.jpg](http://s12.postimg.org/9ovtyj7jx/settings.jpg) * Plugin Author [OnePress](https://wordpress.org/support/users/onepressmedia/) * (@onepressmedia) * [13 years ago](https://wordpress.org/support/topic/plugin-not-working-61/#post-3711039) * Hi, * You’re absolutely right. It was a bug in the latest release. Thank you for your help in finding it. Already resolved in the new version. * I would like to present a little gift from us, a license key to activate a premium version of the plugin. Please tell me whither I can send it. * Thread Starter [bosemajor](https://wordpress.org/support/users/bosemajor/) * (@bosemajor) * [13 years ago](https://wordpress.org/support/topic/plugin-not-working-61/#post-3711042) * Phew I thought I was going blind, excellent, thanks for the license key, am I able to Private Message you my email address or how do I give it to you with out it being public on here * Thread Starter [bosemajor](https://wordpress.org/support/users/bosemajor/) * (@bosemajor) * [13 years ago](https://wordpress.org/support/topic/plugin-not-working-61/#post-3711043) * I just updated to the latest version but I still do not see the track option on the common settings page. Do I have to uninstall completely and then re-install? * Thread Starter [bosemajor](https://wordpress.org/support/users/bosemajor/) * (@bosemajor) * [13 years ago](https://wordpress.org/support/topic/plugin-not-working-61/#post-3711044) * Also you can send the license key to my email address. I’ve messaged you on _[ email redacted ]_, or would you like me to send my email address somewhere else? * Plugin Author [OnePress](https://wordpress.org/support/users/onepressmedia/) * (@onepressmedia) * [13 years ago](https://wordpress.org/support/topic/plugin-not-working-61/#post-3711045) * The Track option will not appear, but the stats should work. I have just send the license key, please check your email. * Paul * Thread Starter [bosemajor](https://wordpress.org/support/users/bosemajor/) * (@bosemajor) * [13 years ago](https://wordpress.org/support/topic/plugin-not-working-61/#post-3711047) * cool thanks for the key. I’ll give it a go and see if its working and report back * Thread Starter [bosemajor](https://wordpress.org/support/users/bosemajor/) * (@bosemajor) * [13 years ago](https://wordpress.org/support/topic/plugin-not-working-61/#post-3711048) * excellent, just tried it and working great. Thanks for fixing it * Thread Starter [bosemajor](https://wordpress.org/support/users/bosemajor/) * (@bosemajor) * [13 years ago](https://wordpress.org/support/topic/plugin-not-working-61/#post-3711049) * Will the key work for both my 2 sites or only one? Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/plugin-not-working-61/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-not-working-61/page/2/?output_format=md) The topic ‘Plugin Not Working’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/social-locker_ffffff.svg) * [OnePress Social Locker](https://wordpress.org/plugins/social-locker/) * [Frequently Asked Questions](https://wordpress.org/plugins/social-locker/#faq) * [Support Threads](https://wordpress.org/support/plugin/social-locker/) * [Active Topics](https://wordpress.org/support/plugin/social-locker/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/social-locker/unresolved/) * [Reviews](https://wordpress.org/support/plugin/social-locker/reviews/) ## Tags * [Onepress Social Locker](https://wordpress.org/support/topic-tag/onepress-social-locker/) * 16 replies * 2 participants * Last reply from: [OnePress](https://wordpress.org/support/users/onepressmedia/) * Last activity: [13 years ago](https://wordpress.org/support/topic/plugin-not-working-61/page/2/#post-3711065) * Status: resolved