[Resolved] Plugin Not Working
I tried messaging your support few days ago and got no reply, so far this plugin has installed properly but does not work in its function. The stats module does not work at all, even after several likes and follows, tried it myself using my own facebook and didn’t work. Another problem is after pressing the like button, nothing appears on my facebook
Sorry I nothing got from you. Please show me the page where you use the plugin.
As you can see the locker appears as it should and works when you sign in with facebook e.g.
But when you clear your cookies and visit the page again it shows that nobody has liked the page (Reverts back to 0). Also the stats module does not pick up any stats what so ever.
I have tried this on 3 different websites and they all appear with the same problem.
I was really hoping this would work properly so that I could decide on purchasing the full version with all the extra buttons I need, but this free version doesn’t even work
I checked your site but I didn’t find any problems of a like button. May be you just used different URL for liking every time when you was testing the plugin, so a like button shown you another counter value.
As far the stats issue please make sure that the option Track is enabled on the Common Settings page of the plugin.
If you still face with the problems please create a temporary admin user and send me the login details to firstname.lastname@example.org
There is no track option on the common settings page. I’m trying to use the free version here
Are you sure that you use the latest version of the plugin? Please try to reinstall it.
I also forgot to mention that I do not set any urls. I just like’d it from the page itself
You’re absolutely right. It was a bug in the latest release. Thank you for your help in finding it. Already resolved in the new version.
I would like to present a little gift from us, a license key to activate a premium version of the plugin. Please tell me whither I can send it.
Phew I thought I was going blind, excellent, thanks for the license key, am I able to Private Message you my email address or how do I give it to you with out it being public on here
I just updated to the latest version but I still do not see the track option on the common settings page. Do I have to uninstall completely and then re-install?
Also you can send the license key to my email address. I’ve messaged you on [ email redacted ], or would you like me to send my email address somewhere else?
The Track option will not appear, but the stats should work. I have just send the license key, please check your email.
cool thanks for the key. I’ll give it a go and see if its working and report back
excellent, just tried it and working great. Thanks for fixing it
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