Support » Plugin: bbPress Advanced Statistics » Plugin Not Working

  • Activated the plugin to use on the forum I run, but it isn’t displaying any statistics apart from the most recent user… Any suggestions? I’m running it alongside bbP User Ranking and bbP style pack if that makes any difference.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jake Hall

    (@geekserve)

    Hi jdegraaf,

    That’s not ideal! Are you getting any php errors?

    It doesn’t seem to be inserting anything into the database, can you confirm if yourprefix_bbpas exists within your database and contains data?

    Many thanks,

    Hi Jake,

    I’m not getting any php errors on the WP backend. I’m afraid I’m not sufficiently versed enough in WP to know how to search my database for “yourprefix_bbpas”. Mind giving me a pointer in how to do that?

    Thanks for the help!

    Plugin Author Jake Hall

    (@geekserve)

    Hi jdegraaf,

    Apologies for the delayed response here.

    Would you mind posting the debug info from the plugin settings page please?

    I feel this is because the database has not been created within WordPress, it should do it automatically but unfortunately at times it doesn’t.

    Have you tried the basics, such as deactivating and reactivating?

    Many thanks,

    Certainly. I have tried deactivating & reactivating to no effect.

    {“general_info”:{“Plugin Version:”:”1.5″,”Database Version:”:”1.5″,”Loaded Locale:”:”Default Language”,”PHP Version:”:”5.6.30″,”WordPress Version:”:”4.8.3″,”WordPress URL:”:”http:\/\/kingdompen.org”},”plugin-data”:{“plugins”:{“akismet”:{“name”:”Akismet Anti-Spam”,”URI”:”https:\/\/akismet.com\/”,”version”:”4.0″},”bbp-private-groups”:{“name”:”bbP private groups”,”URI”:”http:\/\/www.rewweb.co.uk\/bbp-private-groups\/”,”version”:”3.5.9″},”bbpress”:{“name”:”bbPress”,”URI”:”https:\/\/bbpress.org”,”version”:”2.5.14″},”bbpress-improved-statistics-users-online”:{“name”:”bbPress Advanced Statistics”,”URI”:”http:\/\/www.thegeek.info”,”version”:”1.5″},”bbp-style-pack”:{“name”:”bbp style pack”,”URI”:”http:\/\/www.rewweb.co.uk\/bbp-style-pack\/”,”version”:”3.6.2″},”bbp-user-ranking”:{“name”:”bbp User Ranking”,”URI”:”http:\/\/www.rewweb.co.uk\/bbp-ranking\/”,”version”:”2.5″},”bloom”:{“name”:”Bloom”,”URI”:”http:\/\/www.elegantthemes.com\/plugins\/bloom\/”,”version”:”1.2.20″},”buddypress”:{“name”:”BuddyPress”,”URI”:”https:\/\/buddypress.org\/”,”version”:”2.9.2″},”change-password-protected-message”:{“name”:”Change Password Protected Message”,”URI”:”https:\/\/www.pipdig.co\/”,”version”:”1.1″},”contact-form-7″:{“name”:”Contact Form 7″,”URI”:”https:\/\/contactform7.com\/”,”version”:”4.9.1″},”cp-contact-form-with-paypal”:{“name”:”CP Contact Form with PayPal”,”URI”:”https:\/\/cfpaypal.dwbooster.com”,”version”:”1.2.27″},”duplicator”:{“name”:”Duplicator”,”URI”:”http:\/\/www.lifeinthegrid.com\/duplicator\/”,”version”:”1.2.26″},”cardoza-facebook-like-box”:{“name”:”Facebook Like Box”,”URI”:”https:\/\/johnnash.info\/facebook-plugin\/”,”version”:”2.10.1″},”gd-bbpress-tools”:{“name”:”GD bbPress Tools”,”URI”:”https:\/\/plugins.dev4press.com\/gd-bbpress-toolbox\/”,”version”:”1.9.2″},”google-analytics-dashboard-for-wp”:{“name”:”Google Analytics Dashboard for WP (GADWP)”,”URI”:”https:\/\/deconf.com”,”version”:”5.1.2.2″},”wphb”:{“name”:”Hummingbird”,”URI”:”https:\/\/premium.wpmudev.org\/project\/wp-hummingbird\/”,”version”:”1.6.2″},”image-upload-for-bbpress”:{“name”:”Image Upload for BBPress”,”URI”:””,”version”:”1.1.15″},”jetpack”:{“name”:”Jetpack by WordPress.com”,”URI”:”https:\/\/jetpack.com”,”version”:”5.4″},”leadpages”:{“name”:”LeadPages connector”,”URI”:”http:\/\/www.leadpages.net\/”,”version”:”1.2.0.5″},”optimizePressPlugin”:{“name”:”OptimizePress”,”URI”:”http:\/\/www.optimizepress.com\/”,”version”:”2.5.11″},”p3-profiler”:{“name”:”P3 (Plugin Performance Profiler)”,”URI”:”http:\/\/support.godaddy.com\/godaddy\/wordpress-p3-plugin\/”,”version”:”1.5.3.9″},”facebook-conversion-pixel”:{“name”:”Pixel Cat Lite”,”URI”:”https:\/\/fatcatapps.com\/pixel-cat”,”version”:”2.2.2″},”printful-shipping-for-woocommerce”:{“name”:”Printful Integration for WooCommerce”,”URI”:”https:\/\/wordpress.org\/plugins\/printful-shipping-for-woocommerce\/”,”version”:”2.0.1″},”uber-login-logo”:{“name”:”Uber Login Logo”,”URI”:”http:\/\/www.uberweb.com.au\/uber-login-logo-wordpress-plugin\/”,”version”:”1.5.1″},”updraftplus”:{“name”:”UpdraftPlus – Backup\/Restore”,”URI”:”https:\/\/updraftplus.com”,”version”:”1.13.12″},”user-role-editor”:{“name”:”User Role Editor”,”URI”:”https:\/\/www.role-editor.com”,”version”:”4.37″},”like-box-widget”:{“name”:”Widget Facebook like box”,”URI”:”https:\/\/wordpress.org\/like-box-widget\/”,”version”:”1.0″},”woocommerce”:{“name”:”WooCommerce”,”URI”:”https:\/\/woocommerce.com\/”,”version”:”3.2.3″},”woocommerce-product-archive-customiser”:{“name”:”WooCommerce Product Archive Customiser”,”URI”:”https:\/\/wordpress.org\/plugins\/woocommerce-product-archive-customiser\/”,”version”:”1.0.5″},”wordfence”:{“name”:”Wordfence Security”,”URI”:”http:\/\/www.wordfence.com\/”,”version”:”6.3.21″},”wp-facebook-open-graph-protocol”:{“name”:”WP Facebook Open Graph protocol”,”URI”:”http:\/\/wordpress.org\/plugins\/wp-facebook-open-graph-protocol\/”,”version”:”2.0.13″},”wp-maintenance-mode”:{“name”:”WP Maintenance Mode”,”URI”:”http:\/\/designmodo.com\/”,”version”:”2.0.9″},”wp-smushit”:{“name”:”WP Smush”,”URI”:”http:\/\/wordpress.org\/extend\/plugins\/wp-smushit\/”,”version”:”2.7.6″},”wp-super-cache”:{“name”:”WP Super Cache”,”URI”:”https:\/\/wordpress.org\/plugins\/wp-super-cache\/”,”version”:”1.5.8″}}},”stats-data”:{“bbpress”:{“topic_count”:”1,035″,”reply_count”:”38,020″,”user_count”:”524″},”formatted”:{“topic_count”:”1,035″,”reply_count”:”39,055″,”user_count”:”524″}},”option-data”:{“user_inactivity_time”:”15″,”user_activity_time”:”24″,”last_user”:”on”,”bbpress_statistics”:”on”,”title_text_currently_active”:”Members Currently Active: %COUNT_ACTIVE_USERS%”,”title_text_last_x_hours”:”Members active within the past %HOURS% hours: %COUNT_ALL_USERS%”,”forum_display_option”:[“after_forums_index”],”bbpress_statistics_merge”:”on”,”extra_user_online_status”:”off”,”extra_enable_shortcode”:”off”,”extra_enable_whitelist”:”off”,”extra_whitelist_fields_array”:”b,i,u,s,center,right,left,justify,quote,url,img,youtube,vimeo,note,li,ul,ol,list”,”user_display_format”:”display_as_username”,”disable_css”:”off”,”extra_keep_db”:”off”,”most_users_online”:”on”,”user_group_key”:”on”,”record_users”:{“users”:1,”date”:”2017-09-14 00:55:15″},”stats_to_display”:[“last_x_mins”,”last_x_hours”],”user_display_limit”:”200″,”user_display_limit_link”:”-1″,”track_guests”:””,”title_text_latestuser”:”Welcome to our newest member, %LATEST_USER%”,”title_text_mostusers”:”Most users ever online was %USER_RECORD% on %USER_RECORD_DATE% %USER_RECORD_TIME%”,”title_text_bbpress_stats”:”Additional Forum Statistics”,”title_text_bbpress_stats_form”:”Threads: , Posts: , Members:”}}

    Plugin Author Jake Hall

    (@geekserve)

    Hi,

    I will try and troubleshoot this issue tonight.

    I have been really busy as of late, so I apologise.

    In the meantime, can you delete the plugin entirely from your server and give the older version a go, v1.4.5

    https://downloads.wordpress.org/plugin/bbpress-improved-statistics-users-online.1.4.5.zip

    It is stable.

    • This reply was modified 1 year ago by  Jake Hall.
    jdegraaf

    (@jdegraaf)

    This version works great! I installed it tonight and it’s working fine.

Viewing 6 replies - 1 through 6 (of 6 total)
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