Title: Plugin not working
Last modified: July 31, 2017

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# Plugin not working

 *  Resolved [annagater](https://wordpress.org/support/users/annagater/)
 * (@annagater)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-543/)
 * Hi there, I am not able to get the plugin to work. I copied my site to staging,
   I deactivated all of my other plugins and switched the theme to twentysixteen.
   The plugin settings aren’t showing up in my sidebar or anything.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Bryan Focht](https://wordpress.org/support/users/bfocht/)
 * (@bfocht)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-543/#post-9367929)
 * Sorry to hear that your are having an issue with the plugin. Please call our 
   support team at 480-505-8857 or email [support@secureserver.net](https://wordpress.org/support/topic/plugin-not-working-543/support@secureserver.net?output_format=md)
   so we can help determine what the issue is.
 * Please include your operating system, PHP version, and WordPress version. Installing
   the plugin _Send System Info _ can help you get this information if you don’t
   know it.
 *  Plugin Author [Bryan Focht](https://wordpress.org/support/users/bfocht/)
 * (@bfocht)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-543/#post-9664770)
 * Checking in if you were able to contact our support team and get the plugin working?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin not working’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Bryan Focht](https://wordpress.org/support/users/bfocht/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-543/#post-9664770)
 * Status: resolved