Title: Plugin not working Last modified: December 30, 2016 --- # Plugin not working * Resolved [antokios](https://wordpress.org/support/users/antokios/) * (@antokios) * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-467/) * Hello, I am in process of building an e-shop and I found out about this plugin. Installed it but while uploading images to product gallery variation menu just isn’t there. So I am unable to choose which images should come up with the chose variation. Any tips ? Anything you can think of that I did wrong? Using flatsome 3.2.2. * Thank you for your time and effort Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/plugin-not-working-467/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-not-working-467/page/2/?output_format=md) * Plugin Author [RosendoLabs](https://wordpress.org/support/users/drosendo/) * (@drosendo) * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-467/#post-8602517) * Hi, * Did you check the screenshots sections to see how to setup and work with this plugin? * Happy new year! 😉 * Thread Starter [antokios](https://wordpress.org/support/users/antokios/) * (@antokios) * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-467/#post-8602549) * Hi again, * For starters I want to thank you for your great response time. Unfortunately for me I followed every step of the procedure. Installed the plugin, enabled it, created a dummy variable product, created a global attribute named colour( with 3 colour variations). Variation slug menu just isn’t there. Is there anyway I could sent you some screenshots that might help ? * Thank you in advance - This reply was modified 9 years, 4 months ago by [antokios](https://wordpress.org/support/users/antokios/). * Plugin Author [RosendoLabs](https://wordpress.org/support/users/drosendo/) * (@drosendo) * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-467/#post-8602581) * Can you check that you enabled the plugin at WooCommerce > SVI? * Thread Starter [antokios](https://wordpress.org/support/users/antokios/) * (@antokios) * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-467/#post-8602642) * Hi, here are some screenshots : * Plugin enabled at wordpress : ⌊Plugin enabled⌉ Plugin missing : ⌊Plugin missing⌉ Product Setup : ⌊Product setup⌉ * _[ redacted ]_ * Thanks - This reply was modified 9 years, 4 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/). - This reply was modified 9 years, 4 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/). * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-467/#post-8602783) * [@antokios](https://wordpress.org/support/users/antokios/) I’ve deleted your offer to let David Rosendo login to your site. I’m am 100% sure you mean well but please _never offer anyone credentials on these forums._ * [http://codex.wordpress.org/Forum_Welcome#The_Bad_Stuff](http://codex.wordpress.org/Forum_Welcome#The_Bad_Stuff) * Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER. * If something was to go wrong, then the plugin author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty. * It’s too far and it’s not appropriate here. Please work with the author in these forums instead. * Thread Starter [antokios](https://wordpress.org/support/users/antokios/) * (@antokios) * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-467/#post-8602853) * Hi, * sorry for the inconvenience I may have caused. I should think more before I type. * Thank you * Plugin Author [RosendoLabs](https://wordpress.org/support/users/drosendo/) * (@drosendo) * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-467/#post-8603726) * Hi, * I have got no issues before with that theme for that reason I can see any other problem. * Try deactivating all other plugins except Smart Variations Images and WooCommerce and try. IF it works try activating other plugins 1 by 1 until issue shows up again, post your results. * Besides enabling my plugin in the plugins page did you also enable on WooCommerce > SVI option page? * Thread Starter [antokios](https://wordpress.org/support/users/antokios/) * (@antokios) * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-467/#post-8604513) * Hey, * I really try to find SVI option page on WooCommerce but I simply can’t. Posting a screenshot here : ⌊SVI option page⌉. Could you be as kind as to tell me the full path to find the SVI option page ? * Thank you again and again for your time and effort * Plugin Author [RosendoLabs](https://wordpress.org/support/users/drosendo/) * (@drosendo) * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-467/#post-8604652) * Yes, it should be there… I guess it’s not activated on the plugins page. * Thread Starter [antokios](https://wordpress.org/support/users/antokios/) * (@antokios) * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-467/#post-8605281) * The modarated post before, contains a screenshot that shows it active at plugin page … So I guess that’s not the issue. I will try to remove it and install it from scratch again. * Plugin Author [RosendoLabs](https://wordpress.org/support/users/drosendo/) * (@drosendo) * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-467/#post-8617714) * Any news? * Thread Starter [antokios](https://wordpress.org/support/users/antokios/) * (@antokios) * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-467/#post-8617765) * Hey, * I tried installing from scratch, disabling all other plugins and still no svi tab on woocommerce. A coworker of mine removed the pluggin stating that it is incompatible with wordpress 4.7 that we are currently using. Is this legit?? * Plugin Author [RosendoLabs](https://wordpress.org/support/users/drosendo/) * (@drosendo) * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-467/#post-8617792) * I have no issue with 4.7. * Check in FTP that you dont have other folders (that where not deleted) of wp- content/plugins/smart-variations-images. * Thread Starter [antokios](https://wordpress.org/support/users/antokios/) * (@antokios) * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-467/#post-8617972) * I did check that. Installed it again, but still nothing. It is a multisite wordpress account. Do you think it has anything to do with it? * Plugin Author [RosendoLabs](https://wordpress.org/support/users/drosendo/) * (@drosendo) * [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-467/#post-8618261) * Ohhh… probably, did you activate it on the main wordpress site? and available to all others? * I have not tested multisite. Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/plugin-not-working-467/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-not-working-467/page/2/?output_format=md) The topic ‘Plugin not working’ is closed to new replies. * ![](https://ps.w.org/smart-variations-images/assets/icon-256x256.png?rev=2094600) * [Smart Variations Images & Swatches for WooCommerce](https://wordpress.org/plugins/smart-variations-images/) * [Frequently Asked Questions](https://wordpress.org/plugins/smart-variations-images/#faq) * [Support Threads](https://wordpress.org/support/plugin/smart-variations-images/) * [Active Topics](https://wordpress.org/support/plugin/smart-variations-images/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/smart-variations-images/unresolved/) * [Reviews](https://wordpress.org/support/plugin/smart-variations-images/reviews/) * 16 replies * 3 participants * Last reply from: [antokios](https://wordpress.org/support/users/antokios/) * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-467/page/2/#post-8618277) * Status: resolved