Title: Plugin not working
Last modified: September 1, 2016

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# Plugin not working

 *  Resolved [Dynaweb](https://wordpress.org/support/users/dynaweb/)
 * (@dynaweb)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-414/)
 * hi. i am trying to calculate shipping charges. i have add already fields.
    but
   calculate shipping not working.
 * can you please help.
 * [https://wordpress.org/plugins/fedex-woocommerce-shipping-method/](https://wordpress.org/plugins/fedex-woocommerce-shipping-method/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [mickeywf](https://wordpress.org/support/users/mickeywf/)
 * (@mickeywf)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-414/#post-7587289)
 * Hi Dynaweb,
 * Please double check plugin settings and used credentials. If still, problem persists,
   you can turn debug mode on from plugin settings and check API request/response
   in your cart/checkout page to analyze the issue better.
 * Note: As this is a public forum, please remove all sensitive data from API request/
   response before posting here.
 *  Thread Starter [Dynaweb](https://wordpress.org/support/users/dynaweb/)
 * (@dynaweb)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-414/#post-7587318)
 * Hi mickeywf
 * i have already did that “please remove all sensitive data from API request/response
   before posting here.”
 * i have passed the address like india delhi 110001
 * can you please tell me what we do. thats working fine last 3 days ago. i have
   checked today and its not working. i have also created new test webservices credentials
   
   screenshot : [https://snag.gy/dCb9Ws.jpg](https://snag.gy/dCb9Ws.jpg) [https://snag.gy/edly32.jpg](https://snag.gy/edly32.jpg)
   [https://snag.gy/7Gbfjp.jpg](https://snag.gy/7Gbfjp.jpg)
 *  [mickeywf](https://wordpress.org/support/users/mickeywf/)
 * (@mickeywf)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-414/#post-7587321)
 * Hi Dynaweb,
 * Those screenshots provided by you is having your FedEx account number meter no
   and other credentials. It is recommended to delete all those, as others can see
   that.
 * And for the rate issue, it will be helpful if you can provide API request and
   response found on cart/checkout page.
 * Again, this API request will have all your account no, meter no etc, remove them
   before posting.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/fedex-woocommerce-shipping-method_336c83.
   svg)
 * [Fedex WooCommerce Shipping Method Plugin](https://wordpress.org/plugins/fedex-woocommerce-shipping-method/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/fedex-woocommerce-shipping-method/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/fedex-woocommerce-shipping-method/)
 * [Active Topics](https://wordpress.org/support/plugin/fedex-woocommerce-shipping-method/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/fedex-woocommerce-shipping-method/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/fedex-woocommerce-shipping-method/reviews/)

## Tags

 * [fedex shipping](https://wordpress.org/support/topic-tag/fedex-shipping/)

 * 3 replies
 * 2 participants
 * Last reply from: [mickeywf](https://wordpress.org/support/users/mickeywf/)
 * Last activity: [9 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-414/#post-7587321)
 * Status: resolved