Title: Plugin not working
Last modified: August 31, 2016

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# Plugin not working

 *  [pepinillo](https://wordpress.org/support/users/pepinillo/)
 * (@pepinillo)
 * [10 years ago](https://wordpress.org/support/topic/plugin-not-working-398/)
 * Hi.The plugin is not working for the last two days and I don’t know why. Until
   then, worked perfectly. Contact Form 7 forms in my web are not doing anything
   because they always get an error: ‘smtp timeout’. When I try to send an email
   using a form, my web stops for a minute and then come back again, but without
   sending the message.
 * But the problem is not my email provider. I have used other similar plugins and
   all of them work fine with my provider. But the thing is I prefer your plugin
   because it rocks. Do you know why this is happening? Is gonna be a newer version
   of the plugin soon?
 * Thanx in advance.
 * [https://wordpress.org/plugins/postman-smtp/](https://wordpress.org/plugins/postman-smtp/)

Viewing 1 replies (of 1 total)

 *  [crmb](https://wordpress.org/support/users/crmb/)
 * (@crmb)
 * [10 years ago](https://wordpress.org/support/topic/plugin-not-working-398/#post-7442641)
 * You should be able to get some info (discussion between plugin and smtp) on the
   messages log page :
    /wp-admin/tools.php?page=postman_email_log with the “transcript”
   link.
 * It only say “timeout..” ?
 * If it works with others plugins on the same smtp, maybe you can try using another
   port : 25 instead 587 and vice versa.

Viewing 1 replies (of 1 total)

The topic ‘Plugin not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/postman-smtp_7c7b78.svg)
 * [Postman SMTP Mailer/Email Log](https://wordpress.org/plugins/postman-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/postman-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/postman-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/postman-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/postman-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/postman-smtp/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [crmb](https://wordpress.org/support/users/crmb/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/plugin-not-working-398/#post-7442641)
 * Status: not resolved