Support » Plugin: Jetpack by WordPress.com » Plugin not working

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    Could you give us more details about the issue? Do you see any specific error messages?

    Can you reproduce the problem when switching to a different theme, or when deactivating all other plugins?

    There is no error message, it seems when I reactivate jetpack my ability to update any page does not go though. There have been other strange things happening since the last wp udate took place in dec. I can’t find the kitchen sink, or html editor.

    please let me know how to go back to the last version before the update or how to fix this one.

    http://www.love-unconditionally.info

    Thanks so much for your help

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    Could you try to deactivate all other plugins one by one, and see if one of them causes conflicts with Jetpack?

    I deactivated them all it still does not work
    there is no html edit bottom nor is there any other editing option except a text option.

    Plugin Contributor Christopher Finke

    (@cfinke)

    Version 2.1.1 was released last night to address a similar issue; could you try updating to 2.1.1 and see if the problem persists?

    Yes I’ve updated to 2.1.1
    still donot see any changes, should I reactivate the pulgins as well.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    when I reactivate jetpack my ability to update any page does not go though

    Could you give us more details about this? What do you see when hitting the “Update” button on an existing post or page? If you do not receive any error messages, do you have a blank page instead?

    I see the orginal post, if I try to update or change anything, it will not change after updating buttom is hit. it reverts back to orginal with no change.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    Could you try to disable the Spellcheck module in the Jetpack menu, and let me know if this helps?

    Well I uninstall jetpack and reinstall I checked it out while jetpack was uninstalled it still shows no html or other icons in the edit module.

    LS

    I’m seeing html page in the edit section, but it says TEXT.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    I checked it out while jetpack was uninstalled it still shows no html or other icons in the edit module.

    If the problem remains when jetpack is deactivated, it might be caused by your theme, or by another plugin. I would recommend that you checked the following post:
    http://wordpress.org/support/topic/troubleshooting-wordpress-35-master-list?replies=4#post-3547424

    Thanks so much for staying with me and helping me though this, It is finally working, had to reinstall the core files for WP. was told by HG support it really was probably one of the plugins which clashed with somthing from the update. Thanks a lot for all your help Jeremy.

    LS

Viewing 13 replies - 1 through 13 (of 13 total)
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