Title: Plugin Not Working
Last modified: June 25, 2021

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# Plugin Not Working

 *  Resolved [droyed](https://wordpress.org/support/users/droyed/)
 * (@droyed)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-1041/)
 * Hi,
 * I downloaded this plugin to protect part of a page. It only works occasionally
   on the desktop site and isn’t loading on the mobile site. Could you please assist.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-not-working-1041%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [patrickposner](https://wordpress.org/support/users/patrickposner/)
 * (@patrickposner)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-1041/#post-14724080)
 * Hey [@droyed](https://wordpress.org/support/users/droyed/),
 * I assume it’s a caching issue.
 * Please make sure you exclude pages that have the cookie called “passster” from
   your caching settings.
 * Best regards,
    Patrick

Viewing 1 replies (of 1 total)

The topic ‘Plugin Not Working’ is closed to new replies.

 * ![](https://ps.w.org/content-protector/assets/icon-256x256.png?rev=2206760)
 * [Passster - Password Protect Pages and Content](https://wordpress.org/plugins/content-protector/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/content-protector/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/content-protector/)
 * [Active Topics](https://wordpress.org/support/plugin/content-protector/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/content-protector/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/content-protector/reviews/)

## Tags

 * [password](https://wordpress.org/support/topic-tag/password/)
 * [protected](https://wordpress.org/support/topic-tag/protected/)
 * [restricted](https://wordpress.org/support/topic-tag/restricted/)

 * 1 reply
 * 2 participants
 * Last reply from: [patrickposner](https://wordpress.org/support/users/patrickposner/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-1041/#post-14724080)
 * Status: resolved