Title: plugin not working
Last modified: August 21, 2016

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# plugin not working

 *  Resolved [AngieC](https://wordpress.org/support/users/angiec/)
 * (@angiec)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-work-5/)
 * This plugin is not working on my site. I am using the contact form 7 shortcode
   in it, and am using it with the private content plugin I purchased from code 
   canyon. I do not have any rules applied right now, but have tried it with/without
   rules. My wordpress and theme (Karma) are both the latest versions. Any ideas
   what I should try to get it to work? I’m happy with the back-end and really hope
   I can use it.
 * [http://www.fdirecruiters.com/](http://www.fdirecruiters.com/)
 * Thanks for any ideas! 🙂
    Angie
 * [https://wordpress.org/plugins/wordpress-popup/](https://wordpress.org/plugins/wordpress-popup/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * (@wpmudev-support1)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-work-5/#post-4720557)
 * Hi Angie,
 * Thanks for posting on the forums.
 * I visited your site [http://www.fdirecruiters.com/](http://www.fdirecruiters.com/)
   and fouund it’s working on your site. ( See the screenshot: [http://i.imgur.com/aMh0DRz.png](http://i.imgur.com/aMh0DRz.png))
 * Please advise.
 * Kind Regards,
 *  [hildrethsmedia](https://wordpress.org/support/users/hildrethsmedia/)
 * (@hildrethsmedia)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-work-5/#post-4720599)
 * I have installed it but it is not working on my site?
    [http://www.hildreths.com](http://www.hildreths.com)
 *  [David](https://wordpress.org/support/users/ugotsta/)
 * (@ugotsta)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-work-5/#post-4720617)
 * Hi [@angiec](https://wordpress.org/support/users/angiec/), hope that’s already
   sorted for you. Perhaps just a matter of testing while logged out? Just let us
   know if there’s an issue still and we’ll have a look. 🙂
 * Hi [@hildrethsmedia](https://wordpress.org/support/users/hildrethsmedia/), it’s
   generally best to create a new topic since the issue could be unrelated, but 
   I think we may be able to sort that quickly here.
 * I see the plugin is actually loading on your site (its code is getting added 
   to your page). However, it may just be that the rules are setup so that it won’t
   show at all.
 * Could you try removing all the rules, to be sure that works?
 * Looking forward to seeing that sorted for ya! 🙂
 * Thanks,
    David
 *  Thread Starter [AngieC](https://wordpress.org/support/users/angiec/)
 * (@angiec)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-work-5/#post-4720619)
 * Hi– I cleared my cookies/cache and was able to see it now, too, but not in Firefox…
   only in Chrome (haven’t tried IE). Anything I need to do that’s browser specific?
 * Thanks for the prompt replies! 🙂
    Angie
 *  [David](https://wordpress.org/support/users/ugotsta/)
 * (@ugotsta)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-work-5/#post-4720639)
 * Hi [@angiec](https://wordpress.org/support/users/angiec/),
 * Hmm, I’m able to see the pop up in Firefox over here, latest version. Perhaps
   the cache needs clearing for that as well?
 * Cheers,
    David
 *  Plugin Author [WPMU DEV – Your All-in-One WordPress Platform](https://wordpress.org/support/users/wpmudev/)
 * (@wpmudev)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-work-5/#post-4720703)
 * Hey there.
 * We haven’t heard from you in awhile, so I just wanted to check in to make sure
   all was good.
 * This thread was marked resolved, but please, if you still need help then just
   respond and open it back up. We can then take it from there. 🙂
 * Hope you have a fantastic day!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/wordpress-popup/assets/icon-256x256.gif?rev=3446944)
 * [Hustle - Email Marketing, Lead Generation, Optins, Popups](https://wordpress.org/plugins/wordpress-popup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-popup/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-popup/unresolved/)
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 * 6 replies
 * 5 participants
 * Last reply from: [WPMU DEV – Your All-in-One WordPress Platform](https://wordpress.org/support/users/wpmudev/)
 * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-work-5/#post-4720703)
 * Status: resolved