Title: Plugin not woring with Knowledge Base theme
Last modified: February 15, 2021

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# Plugin not woring with Knowledge Base theme

 *  [notbugbutfeature](https://wordpress.org/support/users/notbugbutfeature/)
 * (@notbugbutfeature)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-woring-with-knowledge-base-theme/)
 * Hello!
    First, I really love your comments plugin and want to use it on my website
   😊
 * I have a Knowledge Base theme ([https://themeforest.net/item/knowledge-base-helpdesk-wiki-faq-wordpress-theme/3434096](https://themeforest.net/item/knowledge-base-helpdesk-wiki-faq-wordpress-theme/3434096))
   and plugin ([https://codecanyon.net/item/knowledge-base-helpdesk-wiki-wordpress-plugin/5758910](https://codecanyon.net/item/knowledge-base-helpdesk-wiki-wordpress-plugin/5758910))
   installed. They are required for work at the moment.
 * In the wpDiscuz form settings knowledgebase type of post is chosen as one to 
   display the form: [http://prntscr.com/zlte5w](http://prntscr.com/zlte5w)
 * However, it doesn’t affect knowledgebase type pages – but the plugin successfully
   works on other types of pages chosen (page, post).
    There are no errors in console,
   and according to website’s code, classes of wpDiscuz plugin are not even called.
   Disabling commenting from Knowledge Base’s part doesn’t help either.
 * Can anything be done on your part?
    -  This topic was modified 5 years, 2 months ago by [notbugbutfeature](https://wordpress.org/support/users/notbugbutfeature/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [gVectors Support](https://wordpress.org/support/users/gvectorssupport/)
 * (@gvectorssupport)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-woring-with-knowledge-base-theme/#post-14057623)
 * [@notbugbutfeature](https://wordpress.org/support/users/notbugbutfeature/),
 * I may suggest you delete all kind of caches (website, browser, CDN if you have)
   before checking.
 * If it doesn’t help, please leave some feedback for each point mentioned in this
   doc: [https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/](https://wpdiscuz.com/docs/wpdiscuz-7/getting-started/missing-comment-form/)
 *  Thread Starter [notbugbutfeature](https://wordpress.org/support/users/notbugbutfeature/)
 * (@notbugbutfeature)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-woring-with-knowledge-base-theme/#post-14065353)
 * Clearing cache didn’t help.
    Regarding tips from the article: 1. No other commenting
   plugins are active; 2. Form has “knowledgebase” post type chosen; 3. Commenting
   is allowed; 4. Commenting is allowed for specific articles as well; 5. Commenting
   is enabled in theme’s settings (disabling it removes the default comment block
   at all, but doesn’t show yours). Adding the suggested code to the function.php
   haven’t affected anything (if that code was supposed to be fully copy-pasted,
   without edits); 6. Haven’t found “php comments_template()” in theme’s files (
   maybe haven’t searched well enough), but did find /templates/comments.php

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin not woring with Knowledge Base theme’ is closed to new replies.

 * ![](https://ps.w.org/wpdiscuz/assets/icon-256x256.png?rev=1076265)
 * [Comments - wpDiscuz](https://wordpress.org/plugins/wpdiscuz/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wpdiscuz/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wpdiscuz/)
 * [Active Topics](https://wordpress.org/support/plugin/wpdiscuz/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wpdiscuz/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wpdiscuz/reviews/)

## Tags

 * [plugin conflict](https://wordpress.org/support/topic-tag/plugin-conflict/)

 * 2 replies
 * 2 participants
 * Last reply from: [notbugbutfeature](https://wordpress.org/support/users/notbugbutfeature/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-woring-with-knowledge-base-theme/#post-14065353)
 * Status: not resolved