Title: Plugin not tracking any data
Last modified: July 10, 2017

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# Plugin not tracking any data

 *  Resolved [bobadoo](https://wordpress.org/support/users/bobadoo/)
 * (@bobadoo)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-tracking-any-data/)
 * Hello,
 * I’ve used your plugin on loads of sites without issue. However, on one site there
   isn’t any tracking at all.
 * 0 recorded sales, 0 recorded revenue, despite knowing that the site is in fact
   generating revenue. Any help you can offer would be greatly appreciated.
 * The site is [https://www.dizzy.com/](https://www.dizzy.com/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Conversios](https://wordpress.org/support/users/tatvic/)
 * (@tatvic)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-tracking-any-data/#post-9307264)
 * Hi,
 * Thank you for contacting us!
 * We did a quick look of your store & found that you are using the “custom theme”
   for your store & we have already [described](https://wordpress.org/plugins/enhanced-e-commerce-for-woocommerce-store/)
   that our plugin is not fully compatible with “custom theme” ([screensho](https://image.prntscr.com/image/-BO8-E0QTF6BncJMVjFDKQ.png)
   t).
 * Additionally, you are using “**WooCommerce Google Analytics Integration**” plugin
   which also does the “Enhanced Ecommerce” tracking also result into data discrepancy
   in your analytics account.
 * We request you to use only one plugin for the same tracking which fulfills your
   requirements.
 * Hope this helps!
 * Thanks & Regards!
 *  Plugin Author [Conversios](https://wordpress.org/support/users/tatvic/)
 * (@tatvic)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-tracking-any-data/#post-9329134)
 * Hi,
 * Closing thread due to inactivity. If you need further help with this, please 
   feel free to re-open this thread.
 * Thanks & Regards!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin not tracking any data’ is closed to new replies.

 * ![](https://ps.w.org/enhanced-e-commerce-for-woocommerce-store/assets/icon-256x256.
   gif?rev=2708061)
 * [Conversios: Google Analytics (GA4), Google Ads, Conversion and Analytics Tracking for Multi-Channels](https://wordpress.org/plugins/enhanced-e-commerce-for-woocommerce-store/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/enhanced-e-commerce-for-woocommerce-store/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/enhanced-e-commerce-for-woocommerce-store/)
 * [Active Topics](https://wordpress.org/support/plugin/enhanced-e-commerce-for-woocommerce-store/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/enhanced-e-commerce-for-woocommerce-store/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/enhanced-e-commerce-for-woocommerce-store/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Conversios](https://wordpress.org/support/users/tatvic/)
 * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-tracking-any-data/#post-9329134)
 * Status: resolved