Hi there,
Sorry for being delayed here!
We have fixed most of the things in free version, if fact we have included most of the pro features in free version, please update your plugin and check back.
If still having an issue, you’ll have to purchase pro version so that we’ll look it on your site for fix.
Dear Pradeep Makone,
There are no issues to purchase the plugin, but in wordpress market many plugins and themes are conflict to each other due to business tie ups. in last conversation i was using jobify theme and experience was not good, so i am switched with jobcareer theme.there is so many plugin in market related to “ticket support system” but your features are good. now i am using your plugin with Job career, Author of plugin declined your plugin due to some error, after activate the plugin jobcareer theme login system was failed, after complaint with theme author he suggested, “WP Support Plus Responsive Ticket System” is not supported with our theme.
Kindly assist?
Thanks your reply Pradeep, currently we are install Plugin and found front end error on my site
Error – 1 Found: Notice: Undefined variable: ticket_label in /var/www/vhosts/xxx.com/httpdocs/wp-content/plugins/wp-support-plus-responsive-ticket-system/includes/guestTicketForm.php on line 40
Error – 2 Found: Notice: Undefined variable: ticket_label in /var/www/vhosts/xxxx.com/httpdocs/wp-content/plugins/wp-support-plus-responsive-ticket-system/includes/guestTicketForm.php on line 289
Pls check and assist.
Regards
Himanshu Agarwal
This notice will be fixed in next version, it is not fatel error so it can not conflict with any functionality.
If it is being desplayed on your web-page, I think you have incorrect setting for debugging in wp-config.php. Below are ideal settings for debugging in wp-config.php and you should change this only when you need to debug the code:
define( ‘WP_DEBUG’, false );
define( ‘WP_DEBUG_LOG’, false );
define( ‘WP_DEBUG_DISPLAY’, false );
@ini_set( ‘display_errors’, 0 );
[ Signature moderated ]
@pradeep Makone:
As per your instruction have updated below code in in wp-config.php, Currently we are facing login problem from “WP Support Plus Responsive Ticket System” at our website, i mean to say after activate the plugin users unable to login website.
Had created ticket_id=34772493 and shared you login details
Thanks
Regards
HA
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
@pradeepmakone07 I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.
http://codex.wordpress.org/Forum_Welcome#The_Bad_Stuff
Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.
If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.
Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.
