Title: Plugin not storing acesskey
Last modified: March 28, 2018

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# Plugin not storing acesskey

 *  Resolved [Earl_D](https://wordpress.org/support/users/earl_d/)
 * (@earl_d)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-storing-acesskey/)
 * The plugin won’t save the access and site id keys so can’t get anything to work
   despite several attempts to input on the settings page. Using admin contact info
   instead. Any ideas

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Amazon Associates Link Builder](https://wordpress.org/support/users/amazonlinkbuilder/)
 * (@amazonlinkbuilder)
 * [8 years ago](https://wordpress.org/support/topic/plugin-not-storing-acesskey/#post-10253404)
 * Dear [@earl_d](https://wordpress.org/support/users/earl_d/),
    Please update to
   latest plugin version first and if that doesn’t solve the issue, please answer
   the following to help us to debug the issue: 1. Are you entering at least one
   pair of marketplace & tracking-id in Tracking Id(s) section? If no, please do
   that. 2. Does the browser show any error notice on Saving settings? If yes, please
   follow instructions shown in the error notice. 3. Browser version on which you
   are facing the issue.Does the issue occur on all browsers or only a specific 
   browser? 4. PHP version (You can use plugins like display PHP version that display
   your PHP version on the WordPress dashboard) 5. WordPress version 6. Steps to
   reproduce the issue 7. PHP error logs 8. List of plugins installed on your system
   9. Operating System version(OS version). 10. Browser console log error (if any)
   generated at the time of the error. Steps to get the console logs:
    - Open the Console window in Chrome using Ctrl + Shift + J (or Cmd + Opt + J
      on Mac) Follow [this](https://developer.chrome.com/devtools) for reference.
    - Hit the Save button and check the console log errors
    - Send us the console log as it is. The easiest way is if you can send us a 
      screenshot of the complete console log error list via dropbox, google-drive,
      etc.
 *  -  This reply was modified 8 years ago by [Amazon Associates Link Builder](https://wordpress.org/support/users/amazonlinkbuilder/).
 *  Plugin Author [Amazon Associates Link Builder](https://wordpress.org/support/users/amazonlinkbuilder/)
 * (@amazonlinkbuilder)
 * [8 years ago](https://wordpress.org/support/topic/plugin-not-storing-acesskey/#post-10301682)
 * Dear [@earl_d](https://wordpress.org/support/users/earl_d/),
 * Since we didn’t get any response from you, we hope that your problem is resolved.
   Please feel free to reopen the thread with details asked in the last comment 
   in case of the issue still persists.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin not storing acesskey’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/amazon-associates-link-builder_fec375.
   svg)
 * [Amazon Associates Link Builder](https://wordpress.org/plugins/amazon-associates-link-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/amazon-associates-link-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/amazon-associates-link-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/amazon-associates-link-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/amazon-associates-link-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/amazon-associates-link-builder/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Amazon Associates Link Builder](https://wordpress.org/support/users/amazonlinkbuilder/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/plugin-not-storing-acesskey/#post-10301682)
 * Status: resolved