Title: Plugin not loading correctly
Last modified: August 31, 2016

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# Plugin not loading correctly

 *  [masaleiro](https://wordpress.org/support/users/masaleiro/)
 * (@masaleiro)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-loading-correctly/)
 * Hi! I’ve been using this plugin for quite some time and today I have noticed 
   a problem that probably has something to do with the .css (but i’m not a web 
   expert, might be something else).
 * The problem is that the correct fonts are not shown and a white frame appears
   around the box. I have tested this in chrome and firefox and a friend also tested
   in Safari and it is doing the same in all of them.
 * A friend is using the plugin in another blog and the same problem is visible.
 * Mine ([http://www.thebitbangtheory.com](http://www.thebitbangtheory.com)): [https://dl.dropboxusercontent.com/u/3344475/thebitbangtheory_broken.png](https://dl.dropboxusercontent.com/u/3344475/thebitbangtheory_broken.png)
 * Friend’s blog ([http://www.logicamecatronica.com](http://www.logicamecatronica.com)):
   [https://dl.dropboxusercontent.com/u/3344475/logicamecatronica_broken.png](https://dl.dropboxusercontent.com/u/3344475/logicamecatronica_broken.png)(
   screenshot taken by him)
 * and how it looked when normal: [https://dl.dropboxusercontent.com/u/3344475/logicamecatronica_ok.png](https://dl.dropboxusercontent.com/u/3344475/logicamecatronica_ok.png)(
   screenshot taken by me. For some reason his plugin appears ok to me but not to
   him)
 * We’re both using version 1.2.4 of the plugin. Any hints on how to solve the problem?
   Thanks in advance
 * [https://wordpress.org/plugins/statebuilt-facebook-page-like-popup/](https://wordpress.org/plugins/statebuilt-facebook-page-like-popup/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [masaleiro](https://wordpress.org/support/users/masaleiro/)
 * (@masaleiro)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-loading-correctly/#post-7425224)
 * Hello again. I’ve been trying some things to discover the cause of the problem
   and I tried something that led me to think that it has to do with the time to
   load the scripts of the plugin. I deactivated a script that took some time to
   load and now the statebuilt facebook page like popup works everytime in the homepage.
   However, in the post pages where images have to be loaded it behaves like what
   I described in the first post. It seems that it fails in pages that take longer
   to load. I don’t know if this helps, but I thought I should come by and report
   my experiments.
 *  Plugin Author [Chris Hammond](https://wordpress.org/support/users/chrishammond/)
 * (@chrishammond)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-loading-correctly/#post-7425359)
 * Hi!
    I looked at your site (thebitbangtheory.com) and it looks like the popup
   is loading properly on every page. Were you able to resolve this on your own?
 * I also recently made an update to the plugin and your friend’s site should load
   properly now, once he updates the plugin.
 * Thanks again for using this plugin!
 *  Thread Starter [masaleiro](https://wordpress.org/support/users/masaleiro/)
 * (@masaleiro)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-loading-correctly/#post-7425361)
 * Hi! It fails less times but still fails every now and then. Here’s a screenshot
   I took right now from my website:
 * [https://dl.dropboxusercontent.com/u/3344475/plugin_fail_to_load.png](https://dl.dropboxusercontent.com/u/3344475/plugin_fail_to_load.png)
 * It has happened to me both in Firefox and Chrome. Could it be an issue related
   to asynchronous Javascript?
 * Thanks for your efforts in fixing this issue. I really appreciate it and thank
   you for it.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin not loading correctly’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/statebuilt-facebook-page-like-popup_9d9685.
   svg)
 * [Statebuilt Facebook Page Like Popup](https://wordpress.org/plugins/statebuilt-facebook-page-like-popup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/statebuilt-facebook-page-like-popup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/statebuilt-facebook-page-like-popup/)
 * [Active Topics](https://wordpress.org/support/plugin/statebuilt-facebook-page-like-popup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/statebuilt-facebook-page-like-popup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/statebuilt-facebook-page-like-popup/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [masaleiro](https://wordpress.org/support/users/masaleiro/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-loading-correctly/#post-7425361)
 * Status: not resolved