Title: Plugin not cutting profile image
Last modified: May 26, 2021

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# Plugin not cutting profile image

 *  Resolved [Rodrigo](https://wordpress.org/support/users/vejapixel/)
 * (@vejapixel)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-cutting-profile-image/)
 * Hey guys,
 * After I updated your plugin to the new version (which is now ProfilePress), I
   realized that the profile images of the post authors are in the natural dimension(
   [https://prnt.sc/13fymhq](https://prnt.sc/13fymhq)), but before, the theme of
   my site it managed to cut out the image of profile and show it square.
    How do
   I get the plugin to show these square images? I saw that the plugin has this 
   function “Resize avatars on upload”, but I activated this function and put a 
   square dimension ([https://prnt.sc/13fyp87](https://prnt.sc/13fyp87)) but the
   profile image remains in the natural dimension of the image.
 * Can you help me?
 * Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Collins Agbonghama](https://wordpress.org/support/users/collizo4sky/)
 * (@collizo4sky)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-cutting-profile-image/#post-14486526)
 * You can use CSS to resize the photo to a specific width and height. If you share
   a URL of the page, happy to provide you the css.
 *  Thread Starter [Rodrigo](https://wordpress.org/support/users/vejapixel/)
 * (@vejapixel)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-cutting-profile-image/#post-14514107)
 * Hi Collins,
 * See the author’s photo ([https://prnt.sc/13sfvex](https://prnt.sc/13sfvex)), 
   before the theme cut the image in the square dimension, but now it is in the 
   original dimension.
    See the author in this post: [https://pop.proddigital.com.br/noticias/noticias-de-filmes/anitta-confirmada-em-velozes-e-furiosos-9](https://pop.proddigital.com.br/noticias/noticias-de-filmes/anitta-confirmada-em-velozes-e-furiosos-9)
 *  Plugin Author [Collins Agbonghama](https://wordpress.org/support/users/collizo4sky/)
 * (@collizo4sky)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-cutting-profile-image/#post-14516168)
 * This is the URL of the image on the site you shared above [https://pop.proddigital.com.br/wp-content/uploads/sites/8/2020/05/img_20200429_193845-scaled.jpg](https://pop.proddigital.com.br/wp-content/uploads/sites/8/2020/05/img_20200429_193845-scaled.jpg)
 * What was the URL you expected that this update broke?
 * Cos I am still confused. Because what I saw on the screenshot and the website
   is exactly the same dimension. I couldn’t find the difference.
 *  Thread Starter [Rodrigo](https://wordpress.org/support/users/vejapixel/)
 * (@vejapixel)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-cutting-profile-image/#post-14524191)
 * If the author uploaded a rectangular photo, how do I configure the plugin to 
   crop this photo to square dimension?
    For example: [https://prnt.sc/149yzcu](https://prnt.sc/149yzcu)
 * Before updating this plugin to this new plugin, this crop worked perfectly, that
   is, if the author uploaded a rectangular photo, the plugin would crop the photo
   in the square dimension, but now that doesn’t work.
 * In the plugin settings I noticed that you have this feature for clipping. And
   I set a square dimension (96×96 – [https://prnt.sc/149zedu](https://prnt.sc/149zedu)),
   but it doesn’t work, as you can see in the post.
 * Thank you!
 *  Plugin Author [Collins Agbonghama](https://wordpress.org/support/users/collizo4sky/)
 * (@collizo4sky)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-cutting-profile-image/#post-14529744)
 * I see now the issue now. Please open a ticket via [https://profilepress.net/support/](https://profilepress.net/support/)
 * Include a link to this topic so I can help you resolve this issue.
 * Thanks for your patience on this. I really do appreciate you willing to work 
   with us to resolve the issue.
 *  [AlanJPG](https://wordpress.org/support/users/ghgty87/)
 * (@ghgty87)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-cutting-profile-image/#post-14534660)
 * I have the same problem, I will open a ticket and I hope it can be solved in 
   a future update
 *  Plugin Author [Collins Agbonghama](https://wordpress.org/support/users/collizo4sky/)
 * (@collizo4sky)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-cutting-profile-image/#post-14536181)
 * [@ghgty87](https://wordpress.org/support/users/ghgty87/) please do.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Plugin not cutting profile image’ is closed to new replies.

 * ![](https://ps.w.org/wp-user-avatar/assets/icon-256x256.png?rev=2532486)
 * [Paid Membership Plugin, Ecommerce, User Registration Form, Login Form, User Profile & Restrict Content – ProfilePress](https://wordpress.org/plugins/wp-user-avatar/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-user-avatar/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-user-avatar/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-user-avatar/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-user-avatar/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-user-avatar/reviews/)

 * 7 replies
 * 4 participants
 * Last reply from: [Collins Agbonghama](https://wordpress.org/support/users/collizo4sky/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/plugin-not-cutting-profile-image/#post-14536181)
 * Status: resolved