Title: Plugin not connecting
Last modified: August 30, 2016

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# Plugin not connecting

 *  Resolved [pedro3mil](https://wordpress.org/support/users/pedro3mil/)
 * (@pedro3mil)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-connecting-1/)
 * Hi,
 * I have entered my API details but the “API Authentication Status” remains empty.
   I also noticed the following error in my error log:
 * WordPress database error You have an error in your SQL syntax; check the manual
   that corresponds to your MySQL server version for the right syntax to use near”
   at line 1 for query SELECT * FROM wp_vebraproperties WHERE vebraid=
 * [https://wordpress.org/plugins/vebra-properties/](https://wordpress.org/plugins/vebra-properties/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [pedro3mil](https://wordpress.org/support/users/pedro3mil/)
 * (@pedro3mil)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-connecting-1/#post-6771164)
 * Have come to realise that the issue is that the plugin is not compatible with
   the latest version of WordPress – 3.4.1
 * Are there any plans to update the plugin to work with the latest version?
 *  Plugin Author [ultimatewebuk](https://wordpress.org/support/users/ultimatewebuk/)
 * (@ultimatewebuk)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-connecting-1/#post-6771214)
 * The problem is not one of compatibility as it will work in the latest version
   of wordpress. The plugin uses WordPress Cron to retrieve the properties from 
   the Vebra API as this is quite a slow process so best to run in background. However
   some hosting providers effectively block that way that WP Cron works out of the
   box. This is not a new issue and is well documented on;
 * [https://wordpress.org/support/topic/scheduled-posts-still-not-working-in-282](https://wordpress.org/support/topic/scheduled-posts-still-not-working-in-282)
 * Simple answer is to put
 * define(‘ALTERNATE_WP_CRON’, true);
 * in your wp_config.php file for your site

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin not connecting’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/vebra-properties_9b9b9d.svg)
 * [Vebra Properties](https://wordpress.org/plugins/vebra-properties/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/vebra-properties/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/vebra-properties/)
 * [Active Topics](https://wordpress.org/support/plugin/vebra-properties/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/vebra-properties/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/vebra-properties/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [ultimatewebuk](https://wordpress.org/support/users/ultimatewebuk/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-connecting-1/#post-6771214)
 * Status: resolved