Title: Plugin Not Compatible With Themetrust Create Theme
Last modified: November 4, 2021

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# Plugin Not Compatible With Themetrust Create Theme

 *  Resolved [j300](https://wordpress.org/support/users/j300/)
 * (@j300)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-compatible-with-themetrust-create-theme/)
 * Hi there!
 * I recently purchased your following plugins:
    Geodirectory WPGetPaid UsersWP
 * When I activate each of them on my site (separately, without the paid addons)
   it affects the appearance of my site. It makes all the text huge and Mobile Usability
   issues were detected by Google search console – “Content wider than screen”.
   
   Once I deactivate the plugin in question, my site’s appearance goes back to normal
   and the issue is resolved. I tested each plugin separately and it is the same
   issue with each of them.
 * Please be advised that this IS NOT a cache-related issue!
    To clarify, your plugins
   appear to be overriding the specified font sizes on my webiste, making everything
   appear huge, including the elements!
 * Please note that the same issue applies to your customer service/support plugin–“
   AyeCode Connect” (which enables the customer to connect their website to their
   GeoDirectory account).
 * Unless this issue can be resolved asap, I will have to request a refund for all
   three plugins, as the appearance of my website is significantly affected by them!
 * It will be a great shame if I cant use your plugins, as I only purchased them
   a couple of days ago and I really do like what you guys have created!
 * Many thanks in advance!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Stiofan](https://wordpress.org/support/users/stiofansisland/)
 * (@stiofansisland)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-compatible-with-themetrust-create-theme/#post-15037073)
 * Hi [@j300](https://wordpress.org/support/users/j300/),
 * The text size issue can happen if we can’t find a default body text size, it 
   will try to guess one which can adjust other sizes, we do this as we use responsive
   text sizes.
 * There is a setting to set a specific size in Settings > AyeCode UI.
 * If you can open a ticket here with the title “FAO Stiofan” I will assist further:
   [https://wpgeodirectory.com/support/](https://wpgeodirectory.com/support/)
 * Thanks,
 * Stiofan
 *  Thread Starter [j300](https://wordpress.org/support/users/j300/)
 * (@j300)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-compatible-with-themetrust-create-theme/#post-15037348)
 * Thanks for your help resolving this issue Stiofan.
    I’m looking forward to using
   your plugins!
 *  Plugin Author [Stiofan](https://wordpress.org/support/users/stiofansisland/)
 * (@stiofansisland)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-compatible-with-themetrust-create-theme/#post-15037358)
 * You are very welcome! 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin Not Compatible With Themetrust Create Theme’ is closed to new 
replies.

 * ![](https://ps.w.org/geodirectory/assets/icon-256x256.jpg?rev=2778361)
 * [GeoDirectory - WP Business Directory Plugin and Classified Listings Directory](https://wordpress.org/plugins/geodirectory/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/geodirectory/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/geodirectory/)
 * [Active Topics](https://wordpress.org/support/plugin/geodirectory/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/geodirectory/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/geodirectory/reviews/)

## Tags

 * [addons](https://wordpress.org/support/topic-tag/addons/)
 * [breaks site](https://wordpress.org/support/topic-tag/breaks-site/)
 * [compatibility](https://wordpress.org/support/topic-tag/compatibility/)
 * [installation](https://wordpress.org/support/topic-tag/installation/)
 * [Setup](https://wordpress.org/support/topic-tag/setup/)

 * 3 replies
 * 2 participants
 * Last reply from: [Stiofan](https://wordpress.org/support/users/stiofansisland/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-compatible-with-themetrust-create-theme/#post-15037358)
 * Status: resolved