Support » Plugin: Stop Spammers Security | Block Spam Users, Comments, Forms » Plugin not blocking manual verified stop forum spam IPs

  • Resolved Mitch

    (@n2rga)


    Plugin not blocking manual verified stop forum spam IPs
    I checked the users from this week and 2 of them were listed on the Stop Forum Spam site with multiple IP hits.
    I have the setting:
    Block spammers found on Stop Forum Spam with more than 1 incidents, and occurring less than 9999 days ago.
    and I have Enable Stop Forum Spam Lookups green ON

    The page I need help with: [log in to see the link]

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  • Plugin Author Bryan Hadaway

    (@bhadaway)

    Hey Mitch,

    First, we should clarify what “block” means and what happens when someone is caught in the spam filter.

    Right now, Stop Spammers doesn’t actually block anything or anyone from your site (although that feature is on our to-do list); it blocks them from being able to submit info or do certain tasks on the site.

    So, are these users able to fully register and post content OR are you getting Allow Requests from them? If the former, we’ll have to dig further, but if the latter, all is working as expected.

    Thanks

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