Title: Plugin not adding emails to subscription list
Last modified: August 20, 2016

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# Plugin not adding emails to subscription list

 *  Resolved [jjj123](https://wordpress.org/support/users/jjj123/)
 * (@jjj123)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-adding-emails-to-subscription-list/)
 * Hello,
    I set up a separate page with the shortcode in and linked this page in
   Settings – Appearance. I have also linked the widget to the same page I set up.
   When I enter an email address I get the error message ‘Sorry there seems to be
   an error on the server. Please try later’. I have taken over the management of
   this plugin and notice that it must have been working at some point as there 
   are subscribers showing in the plugin settings. Any ideas what I am doing wrong?
   Thanks
 * [http://wordpress.org/extend/plugins/subscribe2/](http://wordpress.org/extend/plugins/subscribe2/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
 * (@mattyrob)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-adding-emails-to-subscription-list/#post-3450342)
 * [@jjj123](https://wordpress.org/support/users/jjj123/),
 * There may well be an issue if you are using version 8.7, and updated to that 
   version from version 8.5 or lower. The issue is that there is no ‘time’ column
   in the subscribe2 database table.
 * This is fixed for version 8.8 which is just about ready to be released. You can
   access it here:
 * [http://downloads.wordpress.org/plugin/subscribe2.8.8.zip](http://downloads.wordpress.org/plugin/subscribe2.8.8.zip)
 *  Thread Starter [jjj123](https://wordpress.org/support/users/jjj123/)
 * (@jjj123)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-adding-emails-to-subscription-list/#post-3450462)
 * Thank you so much – worked a treat!
 * Much appreciated 🙂
 *  [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
 * (@mattyrob)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-adding-emails-to-subscription-list/#post-3450464)
 * [@jjj123](https://wordpress.org/support/users/jjj123/),
 * Excellent, and thank you for the confirmation.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin not adding emails to subscription list’ is closed to new replies.

 * ![](https://ps.w.org/subscribe2/assets/icon-256x256.png?rev=2318630)
 * [Subscribe2 - Form, Email Subscribers & Newsletters](https://wordpress.org/plugins/subscribe2/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/subscribe2/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/subscribe2/)
 * [Active Topics](https://wordpress.org/support/plugin/subscribe2/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/subscribe2/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/subscribe2/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Matt Robinson](https://wordpress.org/support/users/mattyrob/)
 * Last activity: [13 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-adding-emails-to-subscription-list/#post-3450464)
 * Status: resolved