Support » Plugin: Judge.me Product Reviews for WooCommerce » Plugin not accessing my Shop domain

  • Hi I have activated the Judge.Me plugin, but I get the following message:

    Judge.me Product Reviews
    Our server cannot access your shop domain. Please note you need a working domain (no localhost) that is accessible from the internet and is not password-protected.

    Note: Currently we do not support wordpress setup in a sub-directory (eg: yourdomain.com/shop/, only root domain is support. Eg: yourdomain.com or shop.yourdomain.com

    You may also want to check your setting, hosting or cloudflare to whitelist the /wp-json/* urls, it is needed for our system to contact your shop.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi,

    I think I have the same issue. I have installed the plugin from the WordPress plugin catalog but find no way to sign up and register my domain for the first time on your server.

    Am I missing something? How do I connect my site to your system?

    Niklas Johansson

    (@niklasjohansson)

    Hi Judge.me,

    I have exactly the same error. I sent a support email with a screenshot for further help. The plugin is currently inactivated on the site, but let me know if you need it to be active to perform an analysis.

    Kind Regards,
    Niklas

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.