Plugin no longer appears to work

  • saulwpwd

    (@saulwpwd)


    3 years, 2 months ago

    Hi, this plugin used to work perfectly, but it has been a while since I have had to look at it.

    Now, regardless if I toggle items to show/hide, it always shows a small number of menu items (always the same items, and this is regardless of user level too).

    The “Admin bar menus” toggles appear to still work though.

    Can you please advise?
    Thanks,
    Saul

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • mueckste

    (@mueckste)

    3 years, 2 months ago

    Hi,

    Same problems at my site. I installed White Label CMS about 6 months ago. Since then I only updated elementor plugins, no WordPress Update. For about 2 weeks, the plugin is suddenly not working properly, the styling options are not working, login graphics and own dashboard graphics are missing.
    Yesterday I updated WordPress to 5.6.1 and still the same problems.

    Is anybody here with same problems? 😉

    Thanks,
    Thomas

    Plugin Author Video User Manuals

    (@videousermanuals)

    3 years, 2 months ago

    Hi,

    Thanks for contacting us.

    This sounds like two seperate issues.

    @mueckste are there any javascript errors appearing, or missing CSS files, so we can look into this in more detail.

    @saulwpwd can you explain exactly which menu you items you want to hide, and which user roles you are using.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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