[Plugin: NGFB] Displaying wrong image when sharing on Facebook

  • Resolved GangstaPotato

    (@gangstapotato)


    9 years, 1 month ago

    Hi !

    I am using NGFB Free plugin and when I press the Share button on my game review post it shows what image it will display when shared on Facebook and its the correct one

    screenshot:
    http://i.imgur.com/j8s2GDj.png

    but when I press Share and when it posts it on my Facebook it displays a completely different image the wrong image

    screenshot:
    http://i.imgur.com/BYpRbii.png

    My featured image size on my post that I want to be displayed is 884×377

    and my Open Graph Image Dimensions settings are Width 600 x Height 315 and the crop is unchecked ( I tried with crop checked but still the same result )

    I tried using the Validation Tool by clicking Facebook Debugger but still the same

    I also tried Clear all Cache(s) button still the same

    why is it displaying the wrong image ?? what am I doing wrong here ??

    https://wordpress.org/plugins/nextgen-facebook/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author JS Morisset

    (@jsmoriss)

    9 years, 1 month ago

    As I suggested earlier, if you can provide a URL to an example post/page, I can have a look at your meta tags.

    This FAQ may also be of interest to you: http://surniaulula.com/codex/plugins/nextgen-facebook/faq/why-doesnt-facebook-show-the-correct-image/

    js.

    Thread Starter GangstaPotato

    (@gangstapotato)

    9 years, 1 month ago

    I fixed the problem it showing the right image now….that FAQ helped tnx

    Each time I would like to Share a post with correct image first I have to do is go to Validation Tool and click Facebook Debugger then I have to click on Fetch new scrape information and that is it

    Plugin Author JS Morisset

    (@jsmoriss)

    9 years, 1 month ago

    You shouldn’t have to do that for new posts / pages. If you have NGFB installed, when you publish a post, all headers should accurately reflect your content — the Facebook crawler should be able to pickup your image, etc., without problem.

    js.

    Thread Starter GangstaPotato

    (@gangstapotato)

    9 years, 1 month ago

    you are right I dont have to do it for each new post I just tested it out I just needed to do it once and that is it…it automatically chooses the correct image for next new post

    Thread Starter GangstaPotato

    (@gangstapotato)

    9 years, 1 month ago

    now I am facing a different problem when I share it on my Facebook page only I can see it and not others even though its set as Public

    one of my posts that I made a week ago is visible to everyone and I have noticed its said “Posted by Widget Share Log App” and on other new posts dont have that

    so how do I make it visible to everyone to see how do I make it “Posted by Widget Share Log App” ???

    Thread Starter GangstaPotato

    (@gangstapotato)

    9 years, 1 month ago

    I have to Share it once again from already posted one (shared one) on Facebook for others to be able to see it

    I have to double share it so to say…share the share….I can see double posts on my Facebook page but others can see only one which is the share of a share from my website

    Thread Starter GangstaPotato

    (@gangstapotato)

    9 years, 1 month ago

    never mind figured it out…apparently I was sharing it from my editor page instead of the website page

    Plugin Author JS Morisset

    (@jsmoriss)

    9 years, 1 month ago

    Aside from meta tags, NGFB also offers sharing buttons that can be used from the admin editor page. These buttons should function just like the front-end buttons — they share the URL to your front-end page, which contain all meta tags necessary to display your share properly. The Facebook button itself does not control who can see your share — that’s done in the share form before submitting your share.

    js.

Viewing 8 replies - 1 through 8 (of 8 total)
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