NextGEN Gallery Voting
[resolved] Nextgen Gallery Voting Problem (4 posts)

  1. KonBirdy
    Posted 4 years ago #


    sorry for my bad English, but I'm from Germany. Hope you can understand me...

    Ive downloaded the NextGEN Gallery and the Voting plugin and installed both. Ive edited the gallery.php and added the one line - like it is discribed in the FAQ!
    When I view a page with a gallery, the images and the stars are displayed. But when I klick on a star to vote, this text is displayed:
    „There was a problem saving your vote, please try again in a few moments“

    So the error must be somewere in the ajax-request. But I cant solve it. Please help me.

    The page with the gallery can be found here:



  2. shauno
    Plugin Author

    Posted 4 years ago #

    Hi KonBirdy

    Can you turn W3 Total Cache off and try again. I think there is an issue with AJAX and the caching plugin.

    Let me know if that works or not. And don't worry, your English is perfect.

  3. KonBirdy
    Posted 4 years ago #

    Thank your for your response!

    Some minutes ago I had the time to analyse the code a bit and saw in the javascript that the response is limited by HTML-Comments.
    I remembered, that I turned off the Comments in W3 Total Cache.
    At this point I looked in this thread again and saw, that you posted the same several minutes ago :)

    I turned off the Comments in W3 Total Cache and now it works!

    Thank you for your fast and helpful help!!!

  4. shauno
    Plugin Author

    Posted 4 years ago #

    Good work finding the fix! Happy to help :)

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