Support » Plugin: NextGEN Gallery - WordPress Gallery Plugin » [Plugin: NextGEN Gallery] Uploading doesn´t work on one special computer

  • Hi there,

    uploading images doesn´t work on the notebook PC of one of my customers. You can choose which pictures you want to upload, but when you hit the “Open” button, no files appear in the list of the “upload pictures” interface. It seems that there is something blocking the communication between the uploader and the files on the notebook PC.

    With my own PC, there are no problems to upload pictures at all, and also with another PC I´ve tried to upload pictures on. Therefore I suspect that maybe some firewall settings or something like that is blocking the communication here.

    Has anyone else maybe encountered such a problem before, and has an idea what I can change in my customer´s OS, so that she´ll be able to upload pictures as well? I don´t know anything about firewalls or system administration, so I don´t know where I have to look to be able to fix that… Any help is appreciated greatly. Thank you!

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