Support » Plugin: NextGEN Gallery - WordPress Gallery Plugin » [Plugin: NextGEN Gallery] unable to create new gallery

  • Nafees BM


    We have downloaded NextGen plugin 1.9.3 and installed and activated it.

    We have created a sub dir of wp-content called gallery and set permissions for full access.

    We are getting the following error when we try to create a new gallery.

    Unable to create directory wp-content/gallery/brunswick!
    Directory wp-content/gallery/brunswick is not writeable !
    Unable to create directory wp-content/gallery/brunswick/thumbs !

    We have checked with the host and the permissions are set for full access and the host tech support has written a php script to confirm gallery folder is full access.

    The host feels the issue is related to NGG referencing the wrong path to the gallery

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