Title: [Plugin: NextGEN Gallery] Thumbnail Creation Error – Please help Last modified: August 19, 2016 --- # [Plugin: NextGEN Gallery] Thumbnail Creation Error – Please help * [mvmtravel](https://wordpress.org/support/users/mvmtravel/) * (@mvmtravel) * [17 years, 4 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/) * hi, I just upgrade nextgen to latest version 1.02 with wordpress 2.7, now I am getting thumbnail creation error as below. * A failure occurred [more] [object XMLHttpRequest] * I never have this issue in previous version of nextgen , how to solve this? * my server details as below. * Operating System : Linux * Server : Apache * Memory usage : 30.17 MByte * MYSQL Version : 5.0.67-log * SQL Mode : Not set * PHP Version: 5.2.4 * PHP Safe Mode : Off * PHP Allow URL fopen : On * PHP Memory Limit : 32M* PHP Max Upload Size : 16M * PHP Max Post Size : 16M * PHP Max Script Execute Time : 30s * PHP Exif support : Yes ( V1.4 ) * PHP IPTC support : Yes * PHP XML support : Yes Viewing 15 replies - 1 through 15 (of 33 total) 1 [2](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/page/2/?output_format=md) [3](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/page/3/?output_format=md) [→](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/page/2/?output_format=md) * [gimlibl](https://wordpress.org/support/users/gimlibl/) * (@gimlibl) * [17 years, 4 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/#post-940587) * I have a problem to, i don’t get an error, just that thumbs do not show, i c full size images when i click on thubb, but thubs don’t show, even when i try to c them in “manage gallery” [http://img152.imageshack.us/img152/5729/hmmuk4.jpg](http://img152.imageshack.us/img152/5729/hmmuk4.jpg) * [gimlibl](https://wordpress.org/support/users/gimlibl/) * (@gimlibl) * [17 years, 4 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/#post-940588) * and in my case, they r created, there iz a thumb folder and they r all there… * [Alex Rabe](https://wordpress.org/support/users/alexrabe/) * (@alexrabe) * [17 years, 4 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/#post-940645) * Memory usage : 30.17 MByte PHP Memory Limit : 32M * [http://alexrabe.boelinger.com/2008/05/13/understand-gd-library/](http://alexrabe.boelinger.com/2008/05/13/understand-gd-library/) * [gimlibl](https://wordpress.org/support/users/gimlibl/) * (@gimlibl) * [17 years, 4 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/#post-940714) * What about me, my stats r Memory usage : 15.08 MByte PHP Memory Limit : 90M * [Alex Rabe](https://wordpress.org/support/users/alexrabe/) * (@alexrabe) * [17 years, 4 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/#post-940809) * No idea, if you didn’t get any error message, have a look for permission * [interjrs](https://wordpress.org/support/users/interjrs/) * (@interjrs) * [17 years, 4 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/#post-940827) * over here also no error but neither thumbnails showing up. Also no files in the thumbdir after several times made over new thumbnails. Checked permissions, chmod the whole dirtree tot 777 but nothing seems to help. * Installed the plugin this morning from a fresh download. * [Alex Rabe](https://wordpress.org/support/users/alexrabe/) * (@alexrabe) * [17 years, 4 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/#post-940843) * **Please post always your server settings**, with such a message I cannot help * [philippe-verhelle](https://wordpress.org/support/users/philippe-verhelle/) * (@philippe-verhelle) * [17 years, 4 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/#post-940844) * I also have the same problem: i get no error, but also no thumbnails; i do get a thumbs folder. * I have different installations: the one that is giving troubles is one that has been updated from earlier versions of WP and NGG; a fresh installation (WP 2.7 and NGG 1.0.2) doesn’t give me any trouble. * Any idea? * [philippe-verhelle](https://wordpress.org/support/users/philippe-verhelle/) * (@philippe-verhelle) * [17 years, 4 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/#post-940846) * And here are my server settings: * * Operating System : Linux * Server : Apache * Memory usage : 12.85 MByte * MYSQL Version : 5.0.51a-log * SQL Mode : Not set * PHP Version : 4.4.9 * PHP Safe Mode : Off * PHP Allow URL fopen : On * PHP Memory Limit : 40M * PHP Max Upload Size : 20M * PHP Max Post Size : 8M * PHP Max Script Execute Time : 50000s* PHP Exif support : Yes ( V1.4 ) * PHP IPTC support : Yes * PHP XML support : Yes * [Alex Rabe](https://wordpress.org/support/users/alexrabe/) * (@alexrabe) * [17 years, 4 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/#post-940848) * Is this a 1&1 hosting ? * [philippe-verhelle](https://wordpress.org/support/users/philippe-verhelle/) * (@philippe-verhelle) * [17 years, 4 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/#post-940851) * Yes, it is. Is this a problem? * [Alex Rabe](https://wordpress.org/support/users/alexrabe/) * (@alexrabe) * [17 years, 4 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/#post-940852) * [http://alexrabe.boelinger.com/2008/08/07/1-1-read-the-faq/](http://alexrabe.boelinger.com/2008/08/07/1-1-read-the-faq/) * [http://alexrabe.boelinger.com/2008/03/21/11-3/](http://alexrabe.boelinger.com/2008/03/21/11-3/) * Cheers 🙂 * [philippe-verhelle](https://wordpress.org/support/users/philippe-verhelle/) * (@philippe-verhelle) * [17 years, 4 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/#post-940853) * Ok, but how do you explain that some installations do work…? * [Alex Rabe](https://wordpress.org/support/users/alexrabe/) * (@alexrabe) * [17 years, 4 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/#post-940854) * [http://alexrabe.boelinger.com/2008/05/13/understand-gd-library/](http://alexrabe.boelinger.com/2008/05/13/understand-gd-library/) * Every plugin requires more memory, maybe you use smaller images, maybe with your other blog you are hard at the limit, so it work’s could work… * [gimlibl](https://wordpress.org/support/users/gimlibl/) * (@gimlibl) * [17 years, 4 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/#post-940885) * Here r my settings, wordpress and gallery r up to date. Even tried to set permissions to 777, stil when i make a new gallery thumbs dont show, old gallerys do, thats before i upgrade to new version. * Operating System : Linux Server : Apache/2.0.61 (Unix) PHP/4.4.7 mod_ssl/2.0.61 OpenSSL/0.9.7e mod_fastcgi/2.4.2 DAV/2 SVN/1.4.2 Memory usage : 15.08 MByte MYSQL Version : 5.0.67-log SQL Mode : Not set PHP Version : 5.2.6 PHP Safe Mode : Off PHP Allow URL fopen : On PHP Memory Limit : 90M PHP Max Upload Size : 7M PHP Max Post Size : 8M PHP Max Script Execute Time : 30s PHP Exif support : Yes ( V1.4 ) PHP IPTC support : Yes PHP XML support : Yes Viewing 15 replies - 1 through 15 (of 33 total) 1 [2](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/page/2/?output_format=md) [3](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/page/3/?output_format=md) [→](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/page/2/?output_format=md) The topic ‘[Plugin: NextGEN Gallery] Thumbnail Creation Error – Please help’ is closed to new replies. * 33 replies * 18 participants * Last reply from: [twgrundy](https://wordpress.org/support/users/twgrundy/) * Last activity: [16 years, 6 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-thumbnail-creation-error-please-help/page/3/#post-941133) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics