[Plugin: NextGEN Gallery] Receiving Fatal Error message since upgrading to WordPress 3.3.2

  • Resolved Kevin M. Schafer

    (@km-schafer-1)


    11 years, 12 months ago

    Hello,

    After upgrading to the latest WordPress version on April 20, 2012, I immediately received a Fatal Error when trying to access my admin page. Here’s the message that is displayed across the top of my screen:

    “Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 311296 bytes) in /home/******/wp-content/plugins/nextgen-gallery/admin/manage-images.php on line 485”

    Could anyone please help me solve this problem? I downloaded the latest NextGEN version as soon as it was available, and that, too, produces the error.

    When I log into my site as a regular subscriber, I also receive the same error when trying to go to that admin page.

    My host provider says my problem more than likely exists with a php.ini file. They’re not allowed to help with such matters, telling me I’m on my own.

    Any help would be greatly appreciated. Thanks in advance.

    –Kevin

    http://wordpress.org/extend/plugins/nextgen-gallery/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Kevin M. Schafer

    (@km-schafer-1)

    11 years, 12 months ago

    In case any one wants to know how I fixed this, please read this.

    First, I added this line of code to my wp-config file:

    define(‘WP_MEMORY_LIMIT’, ’64M’);

    Next, I added this line of code to my php.ini file:

    memory_limit = 64M

    This allowed me to start using NextGEN 1.9.3 again. If anyone needs any help, just give me a yell.

    –Kevin

    trowenc

    (@trowenc)

    11 years, 12 months ago

    Kevin,
    followed your advice but not working at all. my original memory limit in the php.ini file was 98M already. any other ideas? Getting exact same error as you did above.

    Sheri

    Thread Starter Kevin M. Schafer

    (@km-schafer-1)

    11 years, 12 months ago

    Hi trowenc,

    I didn’t have any memory lines at all in my wp-config or php.ini files. By adding them I solved my problem.

    I believe your memory amount has to be divisible by the number “8”.

    Try the number 72 or 80 or maybe 88 or 96.

    Please let me know if you have any luck. I hope this helps.

Viewing 3 replies - 1 through 3 (of 3 total)
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